Community Integrated Services is Community Integrated Services, Inc. is a fast-growing, New Hampshire-based company looking for a Recruitment and Retention Specialist to join our team!
Are you motivated and eager to grow your organization? Dedicated to expanding your skillset in the human service field? If you are a compassionate and responsible person who enjoys helping others, CIS could be just the move you’re looking for!
At Community Integrated Services, our mission is to provide services and support to maximize independence and provide fulfilling life experiences for people with varying levels of abilities and mental health challenges. We create an inclusive environment that supports each individual's goals and empowers them to actualize their true potential.
Job Purpose:
The Recruiter and Retention Specialist is responsible for all aspects of seeking and onboarding new direct support employees and home care providers to support the clients of our agency. They will ensure there is a constant pool of employees and providers who are available at any given time for day services, residential services and planned or emergent moves for clients with a variety of needs. They will set up new providers with applicable training and ensure their residence is certifiable, per state regulations.
Another critical aspect of this role is to offer support to our current providers to ensure they are able to perform their job to their best ability while supporting the expectations of CIS, their client, the vendor agency, and the entire team coordinating our individuals’ care.
In addition to recruitment and retention, the ideal applicant will be able to assist our compliance team with certifications, audits, and collection of timely documentation.
Preferred qualifications and skills:
- Bachelor’s degree in human services.
- Experience in the field of human services.
- Networking and sales experience.
- Strong moral character, with proven ability to be firm in principle and flexible in application; evidenced ability to provide compassionate care to marginalized populations; commitment to independent living, community inclusion, and full participation for all citizens with cognitive and physical disabilities and/or mental illness.
- Exemplifies Agency interests through professional presentation and bearing, manifests determination to effectively use Agency standards to supervise others; can distinguish when and where to consult with supervisor and when and where to make decisions/commit to actions using knowledge of policy and procedure as a guide.
- Proven organizational habits reflecting personal accountability and initiative, and in turn fosters team productivity, efficiency, accountability, and excellence.
- Demonstrable time management skills: balances paperwork demands with meaningful on-site program presence.
- Excellent writing/word processing/editing skills, comfortable learning new technologies and applying these to current challenges, competent in conducting research through internet search engines; proficient in accessing/managing web-based applications and data-entry systems (CIS portal, etc.)
Job Duties
- Achieve a sound understanding of, and consistent reliance on, agency policies & procedures, as well as state & federal regulations.
- Network with potential direct support employees and home care providers utilizing online platforms, social media, and community outreach.
- Monitor and update posted ads on Indeed for general or specific HCP needs. This requires reaching out and following up via phone or email, consistently and promptly.
- Work closely with our Program Managers and Area directors to identify and prioritize their needs.
- Schedule and engage in interviews and home visits with candidates.
- Create and maintain provider files.
- Facilitate mandated reporting compliance efforts; collect reportable event documentation from DSP reporter, review for thoroughness.
- Aid with certifications, documentation, and other compliance duties as needed.
- Issue a monthly newsletter to report on our pipeline of potential Home Care Providers.
- Other duties as assigned.
What we will need from you:
- Flexible availability
- Valid driver’s license, safe and operational vehicle, and minimum of $100,000/$300,000/$100,000 liability insurance on vehicle.
- Must pass a national and local criminal background check, BEAS, DMV records check, DCYF records check and required TB testing.
- Completion of all state and agency mandated training within 90 days of employment.
What we have to offer you:
- Flexible working hours
- Growth opportunities
- On-the-job training
- Professional development
- Work/life balance
- Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance (employer sponsored)
- Paid time off
- 401(k)
Please visit our website at www.CISNH.org to learn more about our company and our amazing team!
We value the collective voices of each and every employee to help us create a better quality of life for our clients. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
Job Type: Full-time
Pay: $52,000.00 - $55,500.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: On the road