About us
Ramos Companies is a Design + Build Construction firm in Tampa, FL. We are innovative, customer-centric and collaborative.
Our work environment includes:
- Modern office setting
- Growth opportunities
- On-the-job training
RAMOS DESIGN BUILD
Job Title: Communications Coordinator
Job Category: Administrative
Department/Group: Pre-Construction
Job Code/ Req#: ComCor1
Location: South Tampa, FL
Travel Required: Local
Level/Salary Range: Commensurate with experience
Position Type: Full Time
Experience
HR Contact: David Fraga
Date Posted: 7/3/2024
Will Train Applicant(s): Yes
Posting Expires: 8/2/2024
Applications Accepted By:
Name: Jaime Miller – Director of Pre-Construction
Company Name: Ramos Design Build
Job Description
ROLE AND RESPONSIBILITIES
- Manage all incoming communications, including monitoring answering service messages, returning inbound emails, processing all post mail including runs to mail offices, and receiving clients and trade partners visiting the office.
- Schedule initial consultation meetings with the Director of Pre-Construction and President.
- Update account status in JobTread until stage 7, then transitioning the job to a Project Manager’s oversight.
- Ensure Project Manager has all materials needed for client meetings, assist in facilitation of the consultation, and follow-up with client as requested.
- Work with Director of Pre-Con to create weekly reporting on lead generation and conversion status.
- Collaborates with the Marketing Consultant on jobsite and finished project photos.
- Assists Director of Pre-Construction in ensuring all jobs are updated in JobTread.
- Send the Homeowner a review email upon closing of successful project. (Google, Houzz, & Testimonial).
- Follow up with the Homeowner until review is declined or received.
- Create and provide the Homeowner with a warranty box.
- Capture, triage, and assign applicable warranty items.
- Facilitate and drive new leads into the company for both clients/future business and prospective trade partners (subcontractors).
- Responsible for administrative office management.
- Monitor level of office supplies and handle shortages/restocks.
- Organize office and assist associates in ways that optimize procedures (by assist, this sometimes translates to miscellaneous tasks such as courier + carrier duties).
- Collect new vendor onboarding documents and funnel to Ramos insurance agent for compliance approval.
QUALIFICATIONS AND SKILLS REQUIRED:
4 year degree preferred, but not required; Strong written and verbal communication skills; Professional disposition; Ability to prioritize, multitask, and work efficiently; Works proactively; Highly organized and detail-oriented; Demonstrate intuitive and analytical thinking; Productivity-driven.
* CANDIDATE MUST HAVE A VALID STATE-ISSUED DRIVER’S LICENSE AND RELIABLE AUTOMOTIVE VEHICLE*
ADDITIONAL NOTES
Ramos Design Build is in a pivotal stage of growth, which means joining our team at this time will provide the right candidate with various opportunities for career growth. Growth also requires flexibility on the part of every member of the team. The right candidate will be open to a role that might evolve over time, within reason.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Ability to commute/relocate:
- Tampa, FL 33611: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person