Description:
Are you a compassionate and dedicated individual who thrives on making a positive impact in the lives of others? Chapters Living Assisted Living is seeking a motivated Concierge to join our team and contribute to creating a warm and welcoming environment for our residents. If you are passionate about providing exceptional customer service and ensuring the well-being of seniors, we invite you to apply for this fulfilling opportunity!
Description:
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Welcome residents and their families, providing information about the community and answering any questions they may have.
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Assist residents with their daily needs such as scheduling appointments, coordinating transportation, and making reservations.
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Keep the front desk area organized and well-maintained
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Receive and direct all incoming calls and visitors.
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Maintain knowledge of the community and its services to effectively communicate with residents and their families.
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Build strong relationships with residents and their families to provide personalized service.
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Collaborate with other staff members to ensure that the community is a safe, supportive, and welcoming environment for all residents.
Requirements:
- High school diploma or equivalent is required.
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Prior experience in customer service, hospitality, or a related field is preferred.