Are you a friendly, outgoing person who appreciates the beauty of the mountains in Utah? Do you take pride in being knowledgeable, dependable, and able to provide the best in customer service? If so, the Guest Service Representative position at Park City Lodging is the place for you.
Benefits:
- Employer paid medical insurance
-
Optional dental and vision insurance
-
401(k) plan with 4% match
-
Generous paid time off
-
Holiday Pay
-
Season ski-pass / Wellness benefits
Our team of seasoned professionals have been providing quality vacation experiences for guests from around the world since 1984. Our commitment to quality lodging has earned us Best of State for five consecutive years running. Company culture extends to social responsibility by supporting Park City’s treasured open spaces, Mountain Trails Foundation (the extensive trail system open to hikers and bikers year-round), local arts, public radio, national winter sports teams, and a women’s safe house just to name a few.
As a Guest Services Rep, your day will include:
- Opening and/or closing one of our Earth-friendly offices.
- Checking guests in and out.
- Assisting guests as they navigate their Park City experience including providing information and recommendations(where to shop, dine, etc.).
- Solve problems that may interfere with the enjoyment of a guest’s stay. The ability to think on your feet is a definite plus!
- Coordinate with internal departments to ensure guests’ needs are met – solid communication skills and attention to detail are a must.
-
Be authorized to work in the United States
-
Knowledge of computer-based software
-
Be punctual and dependable
-
Work a flexible schedule including some weekends. Our Front Desk closes at 8:00 P.M.
-
Agree to a background check
Park City Lodging’s team is the winner of Best of State six years running, including Housekeeping and Maintenance Manager of the year, and numerous awards for dedication to environmental and social causes. The team of passionate individuals have 40 years of expertise in the hospitality and property management industry and their commitment to go the extra mile creates a culture of excellence and noticeable difference in the guest experience.
We’re looking for a Guest Service team member who shares our passion for making guests’ experiences memorable. If you are that person, please hit “apply” on this site and send us your resume. You can also come to our office at 1915 Prospector Avenue in Park City and fill out an application.