Tony Divino Toyota Service Department is looking to hire a Service Customer Care representative who can provide excellent customer service & communicate effectively to our customers over the phone & online. We are looking for a full time employee. The hours of operation for our Service Customer Care Department are from Monday-Friday 9AM-6PM with occasional shifts on Saturdays 8AM-5PM. Scheduled shifts will be within those hours.
Responsibilities
- Can provide excellent customer service
- Honest & transparent with our customers
- Demonstrate product knowledge & value
- Strong appointment setting skills
- Strong time management & organizational skills
- Excellent telephone communication skills
- Experience using Microsoft Excel & Word
- Can communicate effectively through email and text.
Qualifications
- High School Graduate
- Good Phone & Typing Skills
- Valid Drivers License
- Clean Driving Record
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Call center
- In-person
- Office
Work Location: In person