If you are looking for a career where you feel supported, then apply now! Our culture is sustained by service-oriented employees who care about each other, and our guests.
JOB OVERVIEW - Front Office Manager:
OPERA system experience is preferred.
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Office Manager, you will be the first impression for our guests upon arrival and throughout their stay you will lead by example and champion the front desk staff to build lasting impressions and guest loyalty.
A TYPICAL DAY:
Oversee training, coaching, mentoring and scheduling for the front office team.
Apply problem solving skills to resolve guest issues to their satisfaction. Ensure all front desk checklists and procedures are followed and review daily work to confirm it is error-free. Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS: Previous hotel front desk experience is required, along with lead or supervisor responsibilities. To be successful in this role, you need strong verbal and written communication skills.
Job Type: Full-time
Benefits:
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Work setting:
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person