Description:
Tanner Clinic has an immediate opening for a Reception Greeter
Location: Layton Parkway
Hours: M-F 12:00pm-6:00pm
Essential Job Responsibilities:
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Greet patients as they enter and leave the building
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Direct and escort patients to physician offices/Clinic departments
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Provide information to patients about how to make an appointment
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Assist patients with the use of wheelchairs and wheel them to the appropriate doctor’s office if needed
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Monitor the work area to ensure that it remains safe, secure, and well-maintained.
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Other duties as assigned
Requirements:
Education: None
Experience:
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Excellent interpersonal and communication skills
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Previous customer service healthcare experience preferred
Performance Requirements:
Knowledge:
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Knowledge of medical terminology and organization services
Skills:
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Skill is providing excellent customer service
Abilities:
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Adequate hearing to speak with patients
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Ability to speak clearly and loudly enough to be heard by patients
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Ability to get appropriate information from patients
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Ability to calms, or defuses irate patients by working with them to identify concerns
Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Work Environment: Position is in a well-lighted office environment.
Mental/Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the remainder