Front Desk Receptionist
Job Overview:
We are seeking an experienced Front Desk Secretary to join our dynamic team at SCV Counseling Center. The ideal candidate will be comfortable with handling high volumes of scheduling and client communication while maintaining a professional and welcoming environment at our front desk. Join our dynamic team as a Front Desk Receptionist in a fast-paced and customer-centric mental health environment. As the first point of contact for our organization, you will play a crucial role in providing exceptional customer service and administrative support.
Responsibilities:
- Greet and welcome visitors with a friendly and professional demeanor.
- Manage and coordinate a high volume of scheduling appointments for multiple therapists.
- Contact and follow up with clients efficiently and professionally.
- Handle customer inquiries and provide excellent customer support
- Handle multiple tasks simultaneously with a high degree of accuracy and attention to detail.
- Collaborate with colleagues to ensure smooth office operations
Requirements:
- Proven experience in customer service in a mental health office or high volume client office.
- Proficiency in therapy office management software (e.g., SimplePractice).
- Exceptional communication skills, both written and verbal with clients and colleagues.
- Strong organizational and multitasking abilities.
- Ability to manage calendars and appointments efficiently
- Ability to work independently and as part of a team.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Newhall, CA 91321 (Required)
Ability to Relocate:
- Newhall, CA 91321: Relocate before starting work (Required)
Work Location: In person