Shine of Denver is the premier home service company in Denver, CO! The Field Manager will play a pivotal role in supporting the growth and success of our location. This position requires a forward-thinking mindset, strong leadership abilities, and a commitment to excellence in customer service. The Field Manager will work closely with the Location Manager to ensure operational efficiency, manage field crews, and maintain high standards of service delivery.
POSITION IS BEST SUITED FOR HIGH ENERGY, PASSIONATE INDIVIDUALS WITH A POSITIVE ATTITUDE. THIS IS A CUSTOMER FACING POSITION FOR INDIVIDUALS WHO CARE TO INVEST IN THEMSELVES AND MAINTAIN A PROFESSIONAL APPEARANCE.
As a field manager you are speaking to customers, you care about attention to detail, drive work vehicles, communicate with the manager, manage crew leaders and technician's and most importantly ensure the job is done right and the customer is 100% satisfied.
Responsibilities:
- Set and meet monthly Goals
- Meet at our Denver facility Monday- Friday at 7:30am
- Keep a clean and organized van
- Setting/Climbing ladders
- Cleaning windows (requires lots of scrubbing!)
- Pressure Washing (attention to detail)
- Develop and implement strategic plans to support location growth.
- Assist in leading daily operations and long-term planning.
- Ensure field crews perform consistently at high standards.
- Serve as the primary point of contact for field crews, handling any issues such as sick calls or training new hires.
- Oversee training programs, ensuring all new hires receive comprehensive onboarding.
- Treat customers with respect and professionalism.
- Handle customer service issues, dispatching to resolve problems, and reporting outcomes to the Location Manager.
- Develop routines to communicate with homeowners about service quality, additional services, and gather reviews.
- Assist the Location Manager with daily communication and operational tasks.
- Lead morning meetings and weekly planning sessions.
- Manage inventory, ensuring necessary supplies are stocked and equipment is maintained.
Qualifications:
- Proven experience in a leadership or managerial role.
- Strong organizational, sales and planning skills.
- Excellent communication and customer service abilities.
- Ability to train and develop team members.
- Proactive and solution-oriented mindset.
- Knowledge of field operations and equipment management.
- Valid driver's license and reliable transportation.
- Window Cleaner - Crew Leader General Laborer
- Training is provided, you must be willing to be coached and trained from the best!
- Window Cleaning or Pressure Washing Experience a Major Plus $$
- Able to (or learn to) work from and move ladder’s safely
- Not afraid of residential roof heights!
- No felonies on the required background check
Benefits:
· Paid Time Off!
· Physical & Mental Health Days!
· Base Hourly Pay + Bonus, Commissions, Incentives, Tip Pay.
· Weekly lunches provided when goals are met!
The ideal candidate is highly organized and customer focused, with a passion for delivering outstanding results to his or her clients. Those who enjoy working with their hands and not being micromanaged will love it!
This is a great opportunity to develop alongside a fast growing company with tons of upward mobility in your career. If you have ever dreamed about running or owning your own small business, come learn from the very best in Denver, CO.
Our Field Managers love the freedom of their days, great for folks who like to move around and not be tied to a desk or a office!
Job Type: Full-time
Pay: $880.00 - $1,200.00 per week
Benefits:
- Flexible schedule
- Paid time off
- Referral program
Experience level:
Schedule:
- Day shift
- Monday to Friday
- Overtime
Application Question(s):
- Do you consider yourself a physically fit person?
- Are you a competitive person?
- Why we should hire you as our next Field Manager?
- can you meet us from Monday to Friday at 7:30am in our Centennial, CO office?
Experience:
- Window Cleaning: 1 year (Required)
- Crew management: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person