Stratton Amenities stands at the forefront of delivering top-tier hospitality services, specializing in crafting extraordinary living environments for residents within high-end apartment communities. We are presently in search of a committed and polished team member to fill the role of Concierge/Courtesy Patrol at a prestigious apartment complex in Lewisville, TX.
Shifts: Full-Time
10:00PM - 6:00AM
Job Summary
Playing a pivotal role, the Concierge/Courtesy Patrol ensures residents' safety, security, and contentment. This position demands a welcoming demeanor, professionalism, and the ability to manage various responsibilities, ranging from delivering stellar customer service to conducting routine security patrols.
Key Responsibilities
Resident Services: Welcome and aid residents and visitors, address inquiries, and furnish information regarding the community and its surroundings.
Security Patrols: Regularly traverse the property to uphold residents' safety and safeguard property.
Incident Reporting: Promptly respond to and document incidents, concerns, or disruptions in a professional manner.
Access Control: Oversee and regulate access to the premises, permitting entry solely to authorized individuals.
Package Handling: Receive, record, and oversee resident packages and deliveries.
Emergency Response: Serve as a primary responder during emergencies, coordinating with emergency services as necessary.
Community Engagement: Cultivate a hospitable atmosphere by coordinating and participating in community events and initiatives.
Administrative Tasks: Maintain precise records, reports, and logs related to security, maintenance requests, and resident interactions. Qualifications
Experience: Previous involvement in concierge, customer service, or security roles is advantageous.
Skills: Exceptional communication, interpersonal finesse, attention to detail, and adeptness at multitasking.
Attributes: Impeccable appearance, affable demeanor, and proficient problem-solving capabilities.
Requirements: Must successfully clear a background check and possess a valid driver's license. CPR and First Aid certification are desirable. Working Conditions
Hours: Flexible scheduling, including evenings, weekends, and holidays.
Environment: Duties encompass both indoor and outdoor settings, with regular patrols mandated.
Stratton Amenities is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Part-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
- Patrol: 1 year (Preferred)
- Front desk: 1 year (Preferred)
- Security: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
Work Location: In person