Overview:
Tantus Technologies, Inc. (Tantus) - recognized by the Washington Post as a Top Workplace - is seeking a Sr. Network Engineer. You will provide technical guidance and demonstrate leadership to one of our program's engineering teams. You will lead complex, time-sensitive projects and serve in Tier 3 engineering support role for the enterprise data network platforms, performing various activities such as but not limited to troubleshooting, performance issues and performing break-fix network changes. You will be the go-to for advanced engineering projects and drive technical resolution of High-Severity & Low Severity Incidents and will provide direct support of Problem Management process, including Post-Mortem participation and presentations. You will help govern device remediation and Operational Resiliency activities.
* Must be a United States Citizen and able to obtain a Public Trust. *
* This is a hybrid position in Washington, DC. *
What You'll Do:
- Be the network technical lead on high-priority on-prem, hybrid, and cloud projects
-
Complete assigned tasks independently, and as part of a larger project team
-
Plan, implement, configure and maintain network infrastructure route/switch device operating systems, determine hardware specifications, and validate system performance
-
Work within Azure and the data center, collaborating with other engineers to develop strategies and plans in support of migration efforts and maintaining networking across a hybrid environment
-
Document and transfer knowledge to fellow staff through training, coaching and mentoring
-
Execute performance tuning, operational process development, and security configuration management in accordance with best practices, standards, and procedures
-
Operate and maintain network infrastructure devices including, but not limited to patching, system upgrade, backup, and system configuration
-
Support analysis, triage and break/fix of infrastructure system-related trouble tickets
-
Conduct root cause analysis to determine the real or underlying cause of an incident to prevent future recurrences
-
Support management reporting requirements
-
Document and update systems architecture diagrams using Microsoft Visio
-
Coordinate with the team to develop and maintain proper processes, procedures, security, and system documentation according to industry best practices and regulatory requirements
-
Help evaluate new technologies and solutions to enhance the IT environment to serve strategic and tactical business objectives
-
Track and ensure awareness of Cisco and M365 roadmaps, new tools and capabilities, and recommend their potential use within the organization
-
Design, configure and maintain services and environments in compliance with Federal security requirements, including implementing security baselines
Required Knowledge and Skills:
- Bachelor’s degree in engineering, computer science or in information technology, or equivalent experience
-
10+ years’ experience supporting network infrastructure projects within a complex, multi-vendor environment
-
7+ years demonstrated experience in designing and implementing network supporting datacenter system virtualization, application load balancing, application hosting, application acceleration
-
7+ years of enterprise and campus networking includes but not limited Cisco Switches and Routers, Cisco ISE, 802.1x, LAN, Remote Access VPN
-
Experience supporting networks running Cisco UC and/or MS Teams VoIP systems
-
Extensive knowledge of and hands-on experience with:
-
Cisco ACI
-
Firewall management and configuration, with and understanding of network security and defense-in-depth strategies
-
Understanding of high-availability design including replication and load balancing
-
IPSEC and SSL VPNs
-
Federal IT regulatory compliance experience
-
Exceptional work ethic and time management skills
-
Ability to work well both independently and part of a team
-
Strong written and verbal communication skills and a commitment to customer service
Abilities:
- Excellent customer service skills with a customer service focus, and strong interface/communication skills
-
Excellent written and verbal communication skills
-
Technical leadership
-
Working knowledge of system hardening (STIGs, SRGs, regulatory compliance)
-
Knowledge and understanding of Cisco VPN & Zscaler ZIA and ZPA, Cisco ACI
-
Expert troubleshooting skills
-
Have supported networks running Cisco UC
-
Some limited travel required (< 5%)
-
Must be available for off-hours work and participate in rotating on-call responsibilities
Nice to Haves:
- CCNA, CCNP or CCIE Data-center Routing and Switching certification
-
Strong experience directly related to cloud networking (Azure, AWS, OpenStack, VMware), SD-WAN, SDN (software defined network)
-
CompTIA Security +
-
ITIL or other IT operations knowledge and experience.
-
Understanding of SAFe Agile, Jira and Confluence
-
Understanding of ITIL processes and integration into enterprise IT Services team
-
Understanding of virtual networking and NSX concepts