IN OFFICE NOT REMOTE!!
Vinx Pest Control is the best pest service around & we need you to keep that true!
we are seeking talented people to join our rapidly growing teams. The Customer Service Assistant works closely with our sales and customer service teams to ensure the highest level of quality, timeliness and urgency in all aspects of order entry support. We are looking for someone excited to begin a new career with a growing company.
This role would come with amazing opportunity to grow with career with opportunity for advancement.
What a day in the life of a Customer Service Agent can look like:
*Answering inbound calls and assisting customer with their needs.
*Working together with other team members to communicate effectively.
*Scheduling reservices efficiently for the convenience of techs.
*Positive attitude each day to best represent our company.
*Noting customers’ accounts with specifics that will affect their experience.
*Accepting payment info and other billing needs.
*Transferring sales and cancellation request to the appropriate department.
Requirements:
*Must have excellent computer skills.
*Must type 45+ words per minute.
*A willingness to help in all areas within the department...Team Player.
*Friendly, outgoing.
*Upbeat, professional, and enjoys helping people.
*Genuine empathy toward customer's problems.
Benefits:
*We offer excellent compensation ($15-$19.50/hr DOE)
*Health Benefits
*401 k
*Paid Time Off
*Christmas Bonus
*Continued education and training programs
Job Type: Full-time
Pay: $16.00 - $19.50 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Application Question(s):
- How long were you at your last position? And what was your reason for leaving?
Experience:
- Customer service: 3 years (Required)
Work Location: In person