Job Overview:
We are seeking a friendly and professional Front Desk Receptionist to join our team. As the first point of contact for our organization, you will play a crucial role in providing excellent customer service and creating a positive impression for our patients and visitors.
Duties:
- Greet and welcome patients, visitors, and staff with a warm and friendly demeanor
- Answer phone calls, take messages, and direct calls to the appropriate department
- Schedule appointments and maintain the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and ensure accuracy of information
- Follow HIPAA guidelines to ensure patient confidentiality
- Maintain cleanliness and organization of the front desk area
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Requirements:
- Previous experience in retail sales, medical billing, or front desk receptionist role is preferred
- Familiarity with medical records management systems is desired
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask effectively
- Ability to handle confidential information with discretion
We offer competitive pay rates and opportunities for career advancement. If you are a motivated individual with a passion for providing exceptional customer service in a healthcare setting, we would love to hear from you!
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 30 – 38 per week
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- On-the-job training
- Paid time off
Schedule:
Experience:
- Ophthalmology: 1 year (Preferred)
Ability to Commute:
- Lake Orion, MI 48359 (Required)
Ability to Relocate:
- Lake Orion, MI 48359: Relocate before starting work (Preferred)
Work Location: In person