About your role:
The Receptionist works to greet and direct customers through telephone and in-person communication. This position will require more than just greeting customers and answering phones.
Full Time position with hours of operation 7:45 AM- 5:15 PM Monday - Friday
Essential Duties and Major Responsibilities:
- Pleasantly operate the switchboard and answer the telephone, determine the nature of the call and help or direct the caller to the appropriate individual or department.
- Communicate professionally, friendly, and efficiently with callers, striving to minimize the time spent on hold.
- Take thorough messages, indicating the caller’s first and last name, company name if applicable, the time, and the message the caller wishes to leave.
- Provide basic information to callers who have general inquiries.
- Assist with filing duties and other administrative tasks as needed.
- Assist in data entry, filing, organizing, and other administrative duties.
- Assist with other duties as assigned.
- Follow scheduled hours as needed, defined by your manager.
Education:
- High school diploma or equivalent is required.
Type of Experience Needed to be Successful:
- 1 year of experience as a receptionist, office assistant, clerical, or other relevant administrative role is required.
Specialized Skills:
- Ability to operate a multi-line switchboard.
- Ability to read and comprehend instructions and information.
- Ability to work well with the public.
- Customer service oriented must have experience working directly with customers.
- Basic MS Office knowledge; computer software/internet proficiency.
- The position continually requires demonstrated poise, tact, and diplomacy.
What We Offer
- Family Owned and Operated
- Medical, Dental, and Vision Insurance
- Company Paid Basic Life Insurance
- Company Paid Accidental D&D Insurance
- 401(K) Retirement Savings Plan with generous company match
- Competitive Paid Time Off
- Employee Assistance Program
- Employee Discounts on Parts and Services
- Employee Vehicle Purchase Programs
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person