Wolverine Human Services is a leading nonprofit organization dedicated to making a positive impact on the lives of young people. Our mission is to provide safety, nurturing, and therapeutic support to at-risk youth and their families. We are seeking a dynamic Communications Coordinator to join our team and help us raise public awareness through both online and offline channels.
Job Summary/Objective
The Communication Coordinator plays a pivotal role in facilitating effective communication both within and outside the agency. This role involves managing internal and external communications, as well as overseeing the agency's presence on social media platforms. The Communication Coordinator collaborates closely with various departments within the agency to ensure consistent and impactful messaging.
Responsibilities
- Develop and implement comprehensive communication strategies that align with the agency's goals and objectives.
- Manage and maintain the agency's social media accounts, creating and curating engaging content for various platforms.
- Collaborate with department heads to understand their communication and social media needs, and assist in creating content that reflects each department's unique voice and requirements.
- Write, edit, and proofread various communication materials such as press releases, newsletters, blog posts, and internal announcements.
- Monitor industry trends, news, and events to identify opportunities for timely and relevant communications.
- Coordinate the scheduling and execution of agency-wide meetings, presentations, and events, ensuring effective communication to all participants.
- Act as a liaison between the agency and external partners, clients, and media outlets for communication-related matters.
- Maintain and update the agency's communication database, including contact lists and distribution lists.
- Monitor and analyze social media metrics to assess the effectiveness of communication strategies and make data-driven recommendations for improvements.
Qualifications
- Bachelor's degree in Communications, Public Relations, Marketing, or a related field.
- Proven experience in communication, public relations, or a related role.
- Strong written and verbal communication skills, with an exceptional attention to detail.
- Proficiency in using social media platforms and tools for content creation and engagement.
- Ability to multitask and manage projects with competing deadlines.
- Excellent interpersonal skills and the ability to collaborate effectively with cross-functional teams.
- Familiarity with digital marketing trends and best practices.
- Strong organizational skills and the ability to prioritize tasks effectively.
Preferred Qualifications
- Experience in working with media outlets and managing press relations.
- Graphic design skills and the ability to create visually appealing content.
- Familiarity with data analytics and the ability to interpret social media metrics.
- Previous experience in an agency environment.
- Knowledge of industry-specific communication tools and software