Commercial Loan Servicing Coordinator
Waltham MA - Hybrid
Temp to Perm
$24-$27 per hour
Provides operational and servicing support to the Commercial Lending areas of the Bank, including Commercial Real Estate, Commercial and Industrial, Asset Based Lending, and Small Business. This includes review of existing information in core platform (Fiserv/DNA), boarding new loans and maintaining existing loans. Provides exceptional customer service to both internal colleagues and external customers.
- Responsible for processing loan payments, advances, GL processing and daily settlement of department transactions processed in the DNA Loan system.
- Responsible for managing any incoming loan documentation, including the creation of new loan note files and indexing of documentation for existing loans and processes.
- Process and input borrowing base information for asset-based loans to ensure proper calculation of availability.
- Satisfy incoming service requests and perform file maintenance for but not limited to audit summaries, risk rating changes, officer code changes and address changes.
- Input daily and weekly indices into DNA for variable rate loan changes.
- Prepare and provide payoff quotes as requested.
- Prepare and distribute various daily, weekly and monthly portfolio reports.
- Communicate directly with customers orally and in writing in responding to customer needs and inquiries. Resolve issues within authority level.
- Monitor and work daily exception reports, such as unapplied transactions, autopayment rejects, and tickler reports.
- Assist in the management of the Bank’s participation portfolio, including funding, tracking of payments received, sending remittances, and responding to questions of partner banks.
We are hoping to hire someone who is able to produce a high volume of accurate transactions each day that are more complex than payments and advances
Job Types: Full-time, Contract, Temporary
Pay: $24.00 - $27.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Ability to Commute:
- Waltham, MA 02451 (Required)
Work Location: Hybrid remote in Waltham, MA 02451