The Hilton Garden Inn of Morgantown, WV is conveniently located in the Suncrest Towne Centre just steps from shopping and dining. It is also just minutes away from Ruby Memorial Hospital, West Virginia University, Mountaineer Field and the WVU Coliseum. Come join our fantastic team!
We are looking for a Part Time Front Desk Night Audit Agent with a friendly attitude to become part of our team and work during our night shift.
Compensation: $14.00 per hour
Responsibilities:
Deliver exceptional experiences for our guests
Be Cheerful, Outgoing, and Happy to our guests...if you are smiling they are smiling!
Monitor guest accounts and post charges
Reconcile guest charges through the night audit process
Register guests and assign them a guest room
Compute bills and collect payments from guests
Make and confirm reservations over the phone and online
Answer the phone and operate the telephone switchboard
Maintain responsibility for safekeeping and issuance of keys
Be informed of all events taking place at the hotel on a daily basis
Greet and welcome all guests in a professional and hospitable manner
Review accounts and charges with guests during the checkout process
Issue room keys and help guests transport their luggage to their rooms
Perform other duties as assigned
Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Qualifications:
- Previous front desk experience preferred.
- High School Diploma/GED
- Excellent verbal and written communication skills
- Adaptability
- Ability to stand/sit for 8 hrs length of time
- Ability to lift 30 lbs.
- Ability to bend frequently during a shift
- Ability to read, write, understand and speak English
- Ability to work 11 pm to 7 am.
Additional Information:
Please note this job description is not a comprehensive listing of activities, duties or responsibilities required for this job. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the associate is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability.
About the Company:
Up to Par Management LLC and Taylor Hospitality, LLC select only the most passionate and skilled hospitality professionals. Up to Par Management LLC and Taylor Hospitality, LLC are a premier management company creating lifetime memories for its members, guests, and associates through its profitable clubs, hotels, value-added services, and community relationships. Up to Par Management, and it's subsidiary, Taylor Hospitality, is a leading club and hospitality management company specializing in golf, country club, hotel, and restaurant operations, full-service management, and consulting. We are a growth-oriented company pride ourselves in providing opportunities for our associates as well as our partner properties.