Enable our Purpose to create lifelong memories by igniting the senses with unrivaled food and experiences:
Family: Work together to make everyone feel at home, and we step up when someone needs help
- Collaborates with vendors and Team Members to understand and promote benefits
- Oversees and administers decisions relating to California COVID-19 cases and working with payroll to ensure timely California sick pay to our Team Members.
- Independently troubleshoots issues and revolves problems related to the health and welfare plans, eligibility, life events, enrollment, systems, etc.
- Is the point of contact for Portillo’s for benefit questions and inquiries and provides thorough and clear communication back to Team Members.
Greatness: We’re obsessed with being the best and work hard to continuously improve. Our greatness is rooted in Quality, Service, Attitude and Cleanliness
- Responds to and guides decisions relating to benefits inquiries from Team Members and managers on plan provisions, benefits enrollments, status changes, life events, and other general inquiries.
- Performs quality checks of benefits-related data and implements changes as needed.
- Provides back-up assistance for the administration of the 401(k) plan, the non-qualified plan, and the Employee Stock Purchase Plan (ESPP).
Energy: We move with urgency and passion, while maintaining attention to detail
- Manages benefits communications plan, approach, and collateral. Develops content in partnership with the Communications Team and ensures it is accurate, relevant and clear.
- Partners with vendors and communications to ensure that there is an aligned and purposeful approach to continued benefits communications throughout the year.
- Oversees and facilitates open enrollment meetings and new hire benefits orientation meetings.
Fun: We entertain our guests, we connect authentically, and we make each other smile
- Identifies, implements, and manages Portillo’s perks.
- Responsible for updating all plan documents, reference guides and plan summaries in partnership with vendors .
- Executes duties following established policy and procedure. Oversees highly confidential employee data in accordance with established policy and procedure.