No. 1 Escapes in Irvine is Hiring!
Anticipated start date is July 8, 2024
Now is the perfect time to have fun and join our growing team! Guests book 60 minute time slots and must solve puzzles and find clues to complete their mission before time runs out.
Your job as a Game Master is to watch and listen to the guests as they play the room. You need to stay in tune with where they are at all times, so when they need help, you can guide them appropriately. Customer service is super important, as our business relies on word-of-mouth and getting great reviews across social media channels.
As a Game Master, some of your responsibilities will include:
- Greeting guests as they show up for their booking.
- Introducing guests to the room they are playing and giving them guidelines to follow.
- Monitoring the sessions via video/microphone, to be ready to provide high quality hints when needed.
- Debriefing the group after a session.
- Resetting and disinfecting the room between bookings.
- Answering customer phone calls.
- Light housekeeping.
- Assistance with social media marketing
- Miscellaneous office tasks to keep things running efficiently.
The ideal candidate:
- Enjoys games and puzzles.
- Can speak to groups enthusiastically to get them excited about their experience.
- Friendly/approachable
- Honest
- Team player
- Must be open to working weekends and weekdays
- Has great communication skills.
- Is an independent worker and problem solver
- Has some improvisational skills, as different customers will ask for a wide variety of help.
- Must be 16 years old and older!
Hours are primarily available on Thursdays-Sundays. We're constantly creating, building, and designing new puzzles, so being part of the team means you get to contribute in all aspects of the business!
Our website is: https://no1escapes.com if you want to learn a little more about us.
If you're interested, please email your resume, availability, and how soon you could start.
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 20 – 35 per week
Benefits:
Schedule:
- 4 hour shift
- 8 hour shift
- After school
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Weekends as needed
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person