Transcend is a holistic wellness clinic located in Cedar Falls, IA. We offer many services catered to overall mind and body wellness including mental health counseling and medication management, massage therapy, esthetics, and we also have an infrared sauna. We are looking to hire a full-time customer service representative. This person would work at the front desk doing typical receptionist tasks, while also managing day to day tasks at Transcend. Are you someone who is looking for fulfilling full-time work? Are you organized, ambitious, confident, and interested in health and wellness? Do you have experience in the customer service industry? Are you available to work regular Monday-Friday hours? Apply today!
Learn more about Transcend at www.transcendcedarfalls.com
Job Benefits:
- $17-$19/hour
- Paid time 0ff
- Medical & dental insurance
- Discounts on services & products at Transcend
Job Details/Requirements:
- 36-40 hours/week
- Oversee all day-to-day operations at the clinic
- Work as receptionist when clocked in. Perform typical receptionist duties including answering client questions, scheduling appointments, taking payments, cleaning, laundry, etc.
- Perform other clinic duties such as ordering clinic supplies, posting on social media, invoicing, client intakes, new staff onboarding tasks, and more.
- Perform regular cleaning tasks and assign cleaning tasks to others in order to keep Transcend looking its best
- Work as assistant to Transcend’s COO
- Learn billing & insurance for mental health counseling services
- Work alongside COO and owners to continuously make improvements at Transcend, and to ensure everything is running smoothly
- Implement new ideas for better operations at Transcend: systems improvement
- Customer service experience required
- Must have an interest in wellness, and a good knowledge of all of Transcend’s services in order to answer client questions and educate staff
- Ability to think outside of the box, problem solve, handle conflict, work autonomously, etc.
- Must be available to open the clinic daily, Monday-Friday, at 7:30am
- Must have high school diploma or equivalent
- Must have outstanding multi-tasking skills
- Must be positive, motivated, confident, timely, ambitious, and reliable
- Must have high school diploma or equivalent
Why work at Transcend?
- Work for a locally-owned small business in a great location
- Work alongside positive people with similar holistic goals and interests
- Learn and grow in the wellness world
- Perform a variety of tasks causing each day to look different, learning or experiencing something new every day
Job Type: Full-time
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
Experience level:
Shift:
- 8 hour shift
- Day shift
- Morning shift
- No nights
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Ability to Commute:
- Cedar Falls, IA 50613 (Required)
Ability to Relocate:
- Cedar Falls, IA 50613: Relocate before starting work (Required)
Work Location: In person