Edwards Federal Credit Union, a $ 275 million asset financial institution serving the entire Antelope Valley is seeking an extraordinary MSR to join the Edwards Federal Credit Union Team. It’s an exciting time at Edwards as we grow and expand. We are the Antelope Valley’s true Community Credit Union. We're looking for someone with a great attitude and a creative streak who plays nicely with others. If you possess customer service skills, we’d love to talk to you.
Responsibilities include but are not limited to:
Enhance the Credit Union’s image through prompt, courteous service in a professional manner. Demonstrate the basic philosophy of the Credit Union and the importance of Member Service. Provide general and specific related information concerning Credit Union products and services. Our internal and external members are always our number one priority and we are here to serve them. It is required that we serve our members with enthusiasm and always strive to exceed their expectations, by giving them the Edwards Experience.
- Have complete knowledge of all functions within the branch.
- Well versed in lending products and services and has demonstrated loan processing abilities.
- Possess the knowledge and abilities to train and update staff on regulatory changes.
- Demonstrate the ability to assist with the drafting of new/revised procedures and policies.
- Demonstrate the knowledge and ability to supervise and lead projects.
- Display optimal service skills by providing the Edwards Experience.
- MSR must work well under pressure; meet multiple and sometimes competing deadlines.
- May act as branch lead in the absence of the Branch Supervisor and AVP.
- Coach others in product knowledge.
- Perform any other assignments.
Reporting directly to the AVP of Palmdale Branch we are excited to fill this position as quickly as possible.
If you think you have the right stuff, please submit your resume, and cover letter.
Must be a self-starter, training will be provided.
Edwards Federal Credit Union is an Equal Opportunity Employer M/F/D/V
Job Type: Full-time
Pay: $18.50 - $24.03 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Experience level:
Schedule:
Ability to Commute:
- Palmdale, CA 93551 (Preferred)
Ability to Relocate:
- Palmdale, CA 93551: Relocate before starting work (Required)
Work Location: In person