Position Summary
Assists clients in delivering the most therapeutically beneficial, professionally elegant and consistent Massage and Body Treatments available for our clients, while educating them about self-care and home care.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Performs deep and light massage, additional massage modalities, and body treatments such as scrubs and wraps
- Evaluates clients’ individual needs and expectations to determine most effective services or programs
- Interacts cooperatively with other spa team members to provide a seamless customer experience
- Presents a warm, gracious, and professional persona for clients and co-workers
- Adheres to a high professional standard in dress, grooming, language, and lifestyle
- Actively builds repeat clientele
- Properly cares for spa equipment and uses recommended amounts of product to help with cost controls
- Actively promotes home care programs and products when in the best interest of the client
- Upholds high standards of sterilization and sanitation as required by law and the policies and procedures of the spa
- Performs preparation work and properly cleans and restocks work area as required
- Communicates to the management any occurrences involving guests or staff in the spa that require attention
- Manage guests’ concerns and questions professionally and courteously
- Operate cash registers to receive payments from patrons
- Update and maintain customer information records, such as any services provided
Minimum Qualifications (Knowledge, Skills, and Abilities)
- High School Diploma, GED, or related education/experience
- Enthusiastic with excellent customer service skills
- Enjoy working with people and possess a friendly and outgoing personality
- Excellent communication and listening skills, as well as basic computer knowledge
- Must be a team player
- Must hold current state license
Job Types: Full-time, Part-time
Pay: $25.00 - $33.00 per hour
Benefits:
- 401(k)
- Continuing education credits
- Employee discount
- Flexible schedule
- Opportunities for advancement
- Professional development assistance
Supplemental pay types:
- Bonus opportunities
- Commission pay
- Tips
Experience:
- Customer Service: 1 year (Preferred)
- Deep Tissue Massage: 1 year (Required)
License/Certification:
- Massage Therapy License (Required)
Work Location: In person