Job Overview:
We are looking for a motivated individual to fill a spot in our service department as an advisor. Someone who is eager to learn new things, including but not limited to, computer programs, service maintenance intervals and specifications outlined by Chrysler group. Prior customer service experience not required. An outgoing and friendly personality is a must.
Responsibilities:
Greet customers as they pull into the service lane.
Oversee the flow of the service lane, ensuring that customers receive prompt and efficient service.
Ensure work is completed promptly and correctly.
Address any concerns the customer has with their vehicle.
Create and complete repair orders.
Contact customers when their vehicle is ready, go over the paperwork, along with what was done to the vehicle before walking the customer to the cashier.
Consult with customers on additional services needed for their vehicles and give accurate estimates for repairs and maintenance that is needed.
Requirements:
Prior experience in a dealership or automotive repair setting is preferred
High School Diploma or equivalent.
Ability to stand and move around for long periods of time.
Personable and friendly communication skills, both in person and over the phone.
Proficient computer skills and ability to learn new programs needed to perform daily tasks.
Eager to learn and able to learn in a fast pace environment.
Ability to multi-task and take direction.
Professional, well-groomed appearance.
This position offers a competitive salary and the opportunity to work in a dynamic automotive service environment. If you have a passion for customer service and automotive maintenance, we encourage you to apply for the Service Advisor position.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Rotating weekends
Shift:
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Aurora, OH 44202 (Required)
Work Location: In person