Printful is an on-demand printing and fulfillment company that helps people turn their ideas into brands and products. We empower thousands of businesses—from iconic brands like Coca-Cola and MTV to small business owners working out of their living rooms.
Our team is at the heart of our success. You’ll be part of a culture where everyone is respected, included, and encouraged to grow. We value continuous learning, uphold a high work ethic, and have fun along the way.
If you’re motivated, forward-thinking, and have a drive for excellence, Printful is the right workplace for you. Our business keeps growing, so we’re looking for a skilled Operations Manager to join our team. This person will lead our production team at their warehouse and is responsible for ensuring that our printing and production processes (DTG, Embroidery, non-apparel) run reliably and efficiently in order to meet the needs of our customers.
Your daily tasks will entail:
Manage operations - people, workflow and output - to meet production KPI’s on speed, quality, unit cost and morale.
Lead a team of up to 150 printing production employees, support teams and leads.
Develop front line supervisors and leads to manage smaller teams.
Responsible for ensuring the facility provides a proper and safe work environment for the employees and equipment.
Understand, set and communicate production goals, reading monitors daily and adjusting resources as needed, then providing analytics on production.
Draft work schedules, assignments, activities and overtime to meet daily and weekly production goals.
Manage a consistent flow of production by ensuring that late, stuck, damaged and priority items are processed and expedited.
Look for inefficiencies in the production flow and implement improvements and continuous learning practices.
Ensure efficient training to mitigate the impact of staff & equipment challenges.
Monitor inventory levels to ensure fully stocked inventory at all times and manage the incoming inventory inspection process.
Work with the maintenance team to ensure proper equipment maintenance and timely repairs.
Maintain production Standard Operating Procedures (SOPs) and visual aids for department processes.
What we expect from you:
Bachelor’s degree in business administration, engineering, manufacturing, or another relevant field
5+ years of experience in production operations
Experience managing a production facility team or similar experience
Experience managing the production process in a fast-growing company
Experience with Lean/Six Sigma quality systems is an asset.
Understanding of shipping, purchasing, and inventory management
What we offer:
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Unlimited PTO
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Medical Benefits
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Dental Benefits
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Vision Benefits
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Critical Care and Accident Insurance
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Company-paid life insurance
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Short term and long term disability
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Employer match 401K
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Employee discount
Printful is an equal-opportunity workplace. We’re committed to diversity and inclusion and make our hiring decisions based solely on qualifications, merit, and work experience.
Interested, but don’t think this is the right fit for you? Feel free to share it with friends and check out other
open positions at Printful.
We’re always looking for creative and driven minds to join our ever-growing team!
Printful, Inc.