OFFICE MANAGER FOR FUNERAL HOME – MOSTLY WORK FROM HOME!
Job Description:
Full-time Office Manager-Must Have Funeral Home Experience in a new and growing, national funeral business network with a focus on offering direct cremations online. Applicant must have a desire to help others and be sympathetic to families who have suffered a loss. They should have excellent customer service skills; strong verbal and writing skills; the ability to perform under pressure; have a positive attitude; be organized and well-groomed. Bilingual applicants (English/Spanish) preferred. Funeral Home experience preferred. Applicant must have high school diploma or better. Experience working in a service-oriented position and computer skills a must. Applicants required to pass a background check and possess an active driver’s license & clean DMV record.
Job Type: Full-time.
Compensation:
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Starting at $38,000/year, plus.
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$2,000 signing bonus (paid after third month), plus.
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An annual (Holiday) bonus based on performance.
Perks:
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Options on equity after one year. (become an owner!)
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2 weeks vacation.
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Work most days from home. (only 8-12 hours/week at our funeral home)
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Opportunity to grow with the company.
Reports to: CEO, Solid Line; Funeral Director, Dotted Line.
Qualifications:
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Minimum 2 years’ experience in office setting; funeral home experience preferred but not mandatory.
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Excellent verbal communication skills.
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Highly organized.
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Works cooperatively with other team members, as required.
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Proficient computer skills to enter and retrieve data using multiple systems, and facility with MS Office (Word, Excel) and/or Google Docs & Sheets.
Responsibilities:
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Works from home most days; 8-12 hours per week in office, depending on need. Funeral Home is in Chester, PA, not far from the Philadelphia Airport.
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Places outgoing calls to physicians and state agencies.
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Takes and makes calls from/to prospects and customers (families) regarding funeral/cremation services.
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Learns and utilizes proprietary software to manage customer information and to dispatch drivers when the funeral director is not available.
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Tracks direct cremation jobs from start to finish to ensure the customer is happy, and that all the paperwork has been filed correctly.
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Tracks and forwards invoices of vendors.
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Maintains urns inventory.
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From time to time, may be required to transport cremains and/or urns from one Cremstar facility to another.