The Bistro Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner specifically within the Bistro at the Hotel.
- Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Service guests with all food and beverage requirements in a warm friendly courteous and professional manner.
- Clear clean and reset tables as needed.
- Preparing buffet station for food set up. Ensuring buffet is stocked with silverware plates and glassware.
- Accommodate any special requests made by a guest or offer appropriate alternatives.
- Be familiar with the operation of the P.O.S. system.
- Greet and seat guests at appropriate tables in a timely manner.
- Ensure quality control of menus with regard to cleanliness and appearance.
- Ability to answer the telephone according to standards.
- Have a complete knowledge of standards of service for receiving a room service order.
- Have a thorough knowledge of menus and current specials in all applicable departments.
- Carry out cashiering functions in closing checks and end of shift paperwork.
- Perform opening and closing procedures and side work duties according to station rotation assignment.
- Ensure that tables and side stands are kept stocked tidy and clean.
- Employees must at all times be attentive friendly helpful and courteous to guests managers and all of their fellow employees.
- Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department.
- Attend meetings as required by management.
- Perform any other duties as requested by management.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Restaurant type:
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
Work Location: In person