Description:US Auto Trust is California’s fastest growing Automotive Group!
We are proud to have a stable of legendary brands such as Aston Martin, Land Rover, Jaguar and Cadillac. We are looking for the best and the brightest top-notch professionals to join our rapidly expanding team at our Jaguar Land Rover Los Angeles.* Jaguar Land Rover Los Angeles is looking to add an experienced Automotive Technician to our rapidly growing team.*
Love your job every day in our climate-controlled, newly remodeled state-of-the-art service facility.
If you take pride in your work and enjoy delivering an exceptional customer experience, come see how our New Ownership is looking to add to our team who has that common goal in mind. If you are ready to join our team, apply today!
Compensation: $66,000 - $225,000/year
What We Offer:
- Ongoing Paid Training and Coaching
- Growth Within our Organization
- Health & Dental Plan
- 401(k) Retirement Plan
- Paid Sick Time and Vacations
- Aggressive Sign-On Bonuses
- Excellent Working Environment
Responsibilities include but are not limited to:
- Correctly troubleshoots customer concerns using the latest administrative and technical tools provided.
- Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Communicates with parts department to obtain needed parts.
- Ensures that common courtesy is shown toward all customers you encounter.
- Saves and tags parts of the job if under warranty or if requested by the customer.
- Examines assigned vehicle to determine if further safety or service work is required or recommended.
- Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
- Installs optional equipment specified by the customer or dealer.
- Reports machinery defects or malfunctions to supervisor.
- While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged.
- Road tests vehicles.
- Keeps up to date with all technical publications, Service Comm, and Assist terminal operations.
- Makes every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time.
- Addresses all original customer concerns before moving onto additional sales.
- Inspects every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation.
- Ensures the customers vehicle is returned as clean, or cleaner than when it arrived.
- Participate in any factory, or in-house sponsored training programs offered to you.
- Completes all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy.
- Performs any other duties assigned by the Service Manager, ASM or Group Leader.
- Always come to work on time, ready to work, and in a clean uniform.
Requirements:
- Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.
- Proven track record of achieving or over-achieving goals
- Outstanding communication skills
- Professional appearance and work ethic
- Great attitude with a high-energy personality
- Superior customer service skills
- Ability to read and comprehend instructions
- Ability to exercise good judgement
- Valid State driver’s license and good driving record
We are a Drug Free, Tobacco Free, Non-Smoking (including e-cigarettes) company and Equal Opportunity Employer (EOE).
Requirements:
Job Type: Full-time
Pay: $66,000.00 - $225,000.00 per year
Benefits:
Experience level:
Schedule:
Work Location: In person