About the Role:
We are looking for a Member Service Representative to join our team at Planet Fitness - PFNoCritics in Green Valley, AZ. As the overnight representative, you will play a key role in providing exceptional customer service to our members and ensuring the gym is clean and safe for everyone.
Responsibilities:
- Greet and check-in members as they enter the gym
- Assist with new member sign-ups and give tours of the facility
- Maintain a clean and organized facility
- Answer phone calls and respond to member inquiries
- Ensure the safety and security of the gym during the overnight hours
Requirements:
- Previous customer service experience
- Excellent communication and interpersonal skills
- Ability to work overnight hours a
- Basic computer skills
- Passion for fitness and helping others achieve their goals
About Us:
Planet Fitness - PFNoCritics is a leading fitness franchise with a commitment to providing a welcoming and non-intimidating environment for people of all fitness levels. Our team is dedicated to helping our members reach their goals and create a positive gym experience. Join us and be a part of our mission to promote a healthy lifestyle for everyone.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.