Frederic Fekkai Salon is currently hiring a professional, positive and energetic Assistant Salon Manager to work in our busy, upscale salon located in The Mark Hotel. A successful candidate has excellent organization and people skills and can multi-task. Ultimately, the Assistant Salon Manager is responsible for boosting client satisfaction, supporting the luxury service environment of the salon, and supporting the growth of the business.
Job Responsibilities:
- Assist in managing day to day operations of the salon
- Front Desk and salon operations duties such as scheduling clients, manage and stock inventory, and track employee work hours, sales, and PTO usage.
- Ensure our Fekkai Standards and Values are embraced and maintained by Salon staff
- Effectively manage a variety of personality types with clients and team members to create and maintain a luxury experience and environment
- Manage potential conflict with poise, calm, and ease to ensure client satisfaction and employee engagement
- Responsible for addressing client issues
- Greet and interact with clients and customers as they book services/appointments, arrive at the salon, engage in our services, purchase products, and schedule follow up appointments
- Looks for opportunities to assist team members and clients at all times
- Assist managers with writing and conducting employee performance evaluations
Requirements:
- Minimum 3 years salon experience is required.
- Available for full time work, with a flexible schedule that may include evenings, Saturdays and Sundays. Schedule changes week to week and the salon is open 7 days per week
- Experience with cash operations and past work in a luxury salon is a requirement for the position.
- Must possess excellent communication skills, both verbal and written.
- Must possess outstanding organizational, interpersonal, and administrative skills, as well as
- Excellent attention to detail
- Must possess exceptional strong customer service and problem-solving skills
- Ability to compute basic mathematical calculations. Ability to decipher and update various reports.
- Create reports upon request.
- Weekend availability. Schedule for this position is not set. Must be available to work all shifts and be able to flex schedule based on business demands.
- Must possess a positive, “whatever it takes” attitude.
- Candidate must be well groomed and professional.
WE OFFER A COMPETITIVE SALARY AND AN EXCELLENT BENEFITS PACKAGE INCLUDING THE FOLLOWING:
Medical/Dental/Vision/Insurance – Life Insurance – 401(k) Savings Plan – Commission on Retail Sales – Paid Time Off
If you are a professional, positive, energetic individual who enjoys working with people and you are interested in working with us, forward your resume/qualifications for immediate review.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Experience level:
Shift:
Experience:
- Management: 3 years (Required)
- salon: 3 years (Required)
- keyholder: 3 years (Required)
Work Location: In person