Service and Installation
Who is Alan-Bradley Windows and Doors?
Alan-Bradley Windows and Doors (ABWD) was founded in 2010 and specializes in high-end residential projects in Colorado. We distribute and install a variety of different brands such as Weiland, Brombal, Jeld-Wen, Kolbe, Andersen, La Cantina, Marvin, Quaker, Centor and others.
We are seeking a dedicated customer service professional for Colorado. As a member of our service and installation team, you will be an integral part of our family-oriented company, working on complex high-end projects in the resort markets of Colorado. Our team of experienced technicians prides themselves on excellent customer service and professionalism.
Job Type Full-time - Year Round
Candidate Preferred skills:
· Window installation experience and/or Glazing experience
- Hardworking, motivated, with excellent organizational and time-management skills
- Effective troubleshooting skills
- Effective verbal/written communications skills
Daily responsibilities will include:
· As a customer service technician your schedule, duties, and tasks will vary from day to day.
· Communicating with customers, scheduling appointments, driving to and from appts, entering time for your work into our online service platform, ordering products need to complete repairs, and collecting information as necessary.
· Inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on product(s) required to complete job(s)
· Load required job materials into installation vehicle(s), including required materials, tools, and equipment needed to complete project.
· Communicate with customers and supervisors regarding completion of scheduled work.
· Install all products per manufacturer’s instructions
· Communicate with relevant team members regarding incomplete work, ensuring that any new materials are ordered.
· Efficient completion of work
· You may also be asked to provide help with the delivery of window and door packages, and assist in loading and unloading trucks.
· Your success will help ensure our customers’ satisfaction while simultaneously developing your skill set and knowledge in the industry.
What it takes:
· Residential glass installation experience
- Submit to pre-employment Physical Exam
- Ability to read tape measures, levels, and to perform basic measurement calculations.
- Must have clean driving record
- Ability to quickly learn, navigate and effectively use proprietary systems to document and enter data from projects.
- Professional appearance and ability to provide excellent customer service
- Ability to work outside in all weather conditions.
- Adhere to our company policies and procedures, demonstrating our core values, professional, and ethical behavior at all times.
Travel & Location: Some overnight travel may occur, but primary location of employment is in Eagle, CO.
EEO Statement
Alan-Bradley Windows & Doors is an Equal Opportunity Employer and supports a diverse workplace free from all forms of unlawful discrimination. All employment decisions at Alan Bradley Windows &
Doors are based on business needs, job requirements and individual qualifications, without regard to race, color, genetic information, national origin, creed, religion, sex, sexual orientation, gender identity or expression, marital status, family or parental status, veteran status, disability status, political affiliation or any other status protected by the laws or regulations in the locations where we operate. Alan-Bradley Windows & Doors will not tolerate discrimination or harassment based on any of these characteristics. Alan-Bradley Windows & Doors encourages applicants of all ages.
Job Type: Full-time
Pay: $95,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance
Schedule:
Travel requirement:
Application Question(s):
- Are you able to travel Monday-Friday and perform job specific duties?
Experience:
- window, door, or glass installation: 1 year (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Eagle, CO 81631: Relocate before starting work (Required)
Work Location: In person