Qualities we are looking for:
- You take pride in your work and look to improve upon the skillsets you have.
- You have a knack for understanding what a patient/customer wants.
- You love working with people and you are able to pivot based on immediate priorities as the day unfolds.
- People love working with you!
- You have an excellent knowledge base of optical products, frames and able to discern top quality choices for your customer. You are able to communicate this knowledge smoothly to the customer highlighting the bells and whistles of their new eyeglasses.
- You really delight in helping our customers see and look their best!
Responsibilities:
We are boutique higher end optical and optometry office looking for a seasoned, stylish and fun team member with at least 3 years of optical experience to partner with our current Optician, support staff and Optometrists. This is a FT position.
- ALL aspects of optical service including: frame adjustment, being proficient in materials, ordering, selling, explaining, maximizing the optical sale to maximize the patient experience and visual needs.
- Billing various insurances and putting in jobs for both exam and optical services.
- All tasks to support the staff as needed to ensure an excellent patient & customer experience from beginning to end: greeting, explaining benefits, pretesting, dry eye consults (we will train)
- Any other duties needed in the office to ensure a smooth, efficient, and productive practice.
Skills: This is a fast paced office. The ideal candidate will be able to thrive juggling multiple balls in the air while ensuring nothing drops while smoothly and graciously switching gears to deal with the unexpected as it happens. If this sounds like you, then you will have the following skills:
- Exceptionally detailed & organized
- Consistent and clear documentation
- Have a professional demeanor & provide TOP NOTCH customer service
- Effortless communicator, able to clearly convey facts, ideas and opinions to prospective patients, customers and staff
- Fun and friendly, open to feedback
- Experience with a dry eye specialty practice is preferred
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- optometry office: 2 years (Preferred)
- Optical: 3 years (Required)
Ability to Commute:
- Hermosa Beach, CA 90254 (Required)
Ability to Relocate:
- Hermosa Beach, CA 90254: Relocate before starting work (Required)
Work Location: In person