We are seeking a dedicated Industrial Services Manager to join our team. The Industrial Services Manager will oversee the Industrial services department, Technicians and, equipment, ensuring efficient operations and exceptional customer service.
Duties:
- Manage and lead the team to deliver high-quality service to customers
- Develop and implement service strategies to meet company objectives
- Monitor service jobs and implement improvements as needed
- Handle customer inquiries and issues in a professional and timely manner
- Coordinate with other departments to ensure seamless service delivery
- Train, mentor, and support service staff
- Maintain accurate service records and documentation
- Assist with all Industrial Services work
- Scheduling of all Industrial Services work.
- Coordinate equipment for each job.
- Ensure all company policies and proceedures are followed by all IS personnel.
- Recruit and help develop possible IS employees.
- Ensure proper and timely completion of all IS work and paperwork.
- Ensure cleanliness of all IS vehicles is performed.
- Ensure proper levels of PPE are on hand, tracked and worn for jobs.
- Ensure proper levels of PPE are on hand, distributed and, tracked by job.
- Ensure IS storage areas are maintained in a neat, clean and, orderly manner.
- Ensure Field Service supplies are stocked and reordered when low.
- Assist in estimating work as required.
- Develop, implement, coordinate and, track a Field Service Training program specific to equipment and position along with EH&S.
- Assist in developing a workflow for the department to ensure all other departments receive paperwork and reports as required.
- Any other duties assigned by Management.
Qualifications:
- Proven experience in an Industrial service management role
- Strong leadership and communication skills
- Excellent problem-solving abilities
- Knowledge of industry best practices
- Customer-focused mindset
-Twic card or ability to acquire one
-Hazardous Materials training
- 40 hour Hazwopper
- Confined Space and ability to work within a confined space
-Ability to work in all types of conditions
- Ability to travel when needed (for up to 1 or 2 weeks at a time)
- Ability for emergency work within a short notice
Nice-to-have Skills:
- Certification in Industrial Services Management
- Technical knowledge in the industry
- CDL B license a plus
-Hydro blasting experience
- Familiar with Industrial Services equipment, i.e. Hivac, Vactor, Line jetting Combo units etc.
If you are a dynamic leader with a passion for delivering top-notch service, we invite you to apply for the Industrial Services Manager position with us.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k) 3% Match
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Oxford, PA: Relocate before starting work (Required)
Work Location: In person