Are you passionate about the automotive industry and looking for a new opportunity to use your skills and expertise? Mullins Auto Body is seeking a highly motivated and experienced Auto Body Estimator to join our family.
Mullins Auto Body is proud to be a family owned and operated Collision Shop. Now in second generation of ownership, for over the last 30 years Mullins has been providing the Emerald Coast with quality customer service and collision repair work. Here at Mullins, you are considered family and that’s how we treat every employee, customer, and vehicle that comes through the doors. Our shop is focused on evolving into the future of the collision industry and doing what we must to stay ahead of the curve.
To be successful in this role, you'll need to have a strong understanding of automotive anatomy and mechanics, as well as excellent customer service skills and working alongside technicians and insurance adjusters. You should also be comfortable working in a fast-paced and dynamic environment.
Responsibilities:
- Conduct thorough vehicle inspections to accurately assess and document both visible and hidden damage.
- Utilize industry-standard estimating software (CCC ONE) to create detailed repair estimates, including calculating labor hours, parts costs, and material requirements.
- Stay updated on parts pricing, labor rates, and industry trends to maintain accurate cost estimates.
- Act as the primary point of contact for customers, providing clear explanations of the repair process, and estimated costs, and addressing questions and concerns professionally.
- Obtain necessary approvals and authorizations from customers for repair work and communicate with insurance companies to provide estimates and negotiate repair costs.
- Ensure accurate and timely submission of all documentation to facilitate the claims process, resolving discrepancies or disputes with insurance adjusters.
- Manage parts orders, maintain clear communication with the parts coordinator, and monitor the repair process to ensure compliance with estimates.
- Identify and address additional damage or repair requirements discovered during the repair process.
- Maintain organized records of estimates, invoices, and repair orders, generating invoices and finalizing billing for completed repair jobs.
- Assist in scheduling and workload management, ensuring continuous learning and compliance with safety and environmental regulations.
Qualifications:
- Proven experience as an Automotive Estimator in a body shop or collision repair facility.
- CCC ONE experience of at least 2 years is required (must have).
- Knowledge of automotive repair techniques, materials, and parts.
- Excellent communication and interpersonal skills.
- Strong negotiation and customer service abilities.
- Strong sales orientation.
- Attention to detail and accuracy in estimating and documentation.
- Familiarity with insurance claims processes and guidelines.
- Organizational and time management skills.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- A valid driver's license and a clean driving record.
- Relevant certifications or training in automotive estimating is a plus.
If looking for a new beginning and not local, this is also the opportunity to live at most 30 min away from the white sandy beaches of Destin, FL, our little slice of paradise on the Emerald Coast. We offer competitive pay and benefits, as well as ongoing training and development opportunities. If you're ready to join a team of top-notch technicians, a fun environment to come to everyday, and become a part of a family that treats you like their own, we encourage you to apply today!
Compensation will be discussed in person based on qualifications
Benefit Conditions:
60 day waiting period may apply
Job Type: Full-time
Pay: $1.00 per week
Benefits:
- Health insurance
- Paid time off
- Professional development assistance
Work Location: In person