Xperience Fitness is a growing health and fitness club company with the goal of increasing the amount of people working out in each city we are in. Xperience Fitness has a missionary mindset to serve the 140,000+ members and 900+ employees to allow them to become unstoppable. We are a Company that promotes from within and rewards effort and meeting expectations.
Job Summary:
The Team Member is responsible for checking in all of our members while offering a positive greeting that makes everyone feel welcome in our club. This position reports to the General Manager and provides professional and courteous customer service to all members, especially while handling a complaint or possible issue. The Team Member will need to properly multitask between answering phones, checking in members, offering the proper assistance, finalizing transactions, and maintaining a clean and neat work space.
Schedule:
Responsibilities:
- Providing excellent customer service to all members
- Checking-in all members during the shift
- Offer a proper and positive greeting to all members entering and exiting the club
- Answering, fielding, and transferring phone calls
- Utilizing computer programs efficiently
- Completing pro-shop transactions
- Keeping your work space clean at all times
- Following proper paperwork procedures with all members and prospective members
- Work professionally and effectively with all other employees
- All other duties and responsibilities given by management
Qualifications:
- Prefer front desk or customer service experience but are willing to train the right individual
Skills:
- Focus on the overall Xperience Fitness mission to serve others
- Offer great customer service every time you interact with a member
- Helpful and encouraging nature
- Basic computer skills
- Proper phone etiquette
- Proper verbal and written communication
**XPERIENCE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER**
Job Type: Part-time
Pay: From $11.00 per hour
Shift:
Weekly day range:
Ability to commute/relocate:
- Woodbury, MN 55125: Reliably commute or planning to relocate before starting work (Required)
Shift availability:
Work Location: In person