Physical Demands:
Walking and Standing: 20%
Lifting, Push/Pull: 20%
Ability to lift up to 50 lbs. regularly.
Must be able to lift 50 lbs. to the waist, chest, and above the head.
Bending, Stooping, Reaching:20% (throughout the entire shift).
Sitting: while driving vehicle
Driving: 80%
Traveling: none
Environmental Conditions:
Inside: Protection from weather conditions, but not necessarily from temperature changes.
Outside: Often transitioning from inside to outside of building and vehicle, assisting guests in varying weather conditions
Education:
Certifications / Licenses:
Experience:
Additional Skills:
Ability to multi-task
Ability to communicate effectively, both written and oral
Ability to work the shifts required for the position
Ability to learn and adhere to Brand & Baywood Hotels’ standards
Ability to take information from various sources and determine a responsible course of action
Ability to understand interdepartmental relationships as well as all operations pertaining to Front Desk (Reservations, Guest Registration, Concierge Services, Bell Services, Valet, Telephone Services, Guest Accounting/Night Audit)
Ability to safely operate a passenger van
Must possess excellent public relations skills and ability to handle/resolve guest complaints