The HR Assistant is responsible for greeting and assisting all guests, screening, routing all calls appropriately and assisting where needed.
Essential Job Functions
- Provide excellent customer service by responding to requests for information through understanding of policies and practices within his/her prescribed HR function (i.e. HRIS, Employee Relations/Training, Compensation, etc.);
- Ability to perform assigned duties under frequent time pressures in an interruptive environment;
- Greets all applicants and employees, directs them to the appropriate individual to assist them;
- Assist applicants with filling out their applications on computer;
- Responsible for all incoming and outgoing mail i.e., sort, date and deliver all mail in HR;
- Responsible for ensuring all guests entering HR sign in and maintaining Sign in Sheet;
- Provides support and assistance with the recruitment and hiring functions of the department, i.e. set up pre-screen appointments for Recruiter;
- Maintain new hire packets, handbooks;
- Responsible for the maintenance of all current/termed personnel files, i.e. filing;
- Create and issue employee ID’s;
- Assist with communication/employee boards for the HR department;
- Responsible for the property Employee Monthly Newsletter;
- HR Calendar and Employee Birthday cards;
- Assist HR Relations Manager with exit interview paperwork;
- Responsible for term checks;
- Knowledgeable of company policy and procedures to ensure consistency within the department and company;
- Assists in planning and assisting at employee events if needed;
- Answers, screens and directs phone calls appropriately, refers to proper manager for handling, and assists directly with routine inquiries;
- Ability to maintain strict confidentiality;
- Other reasonable duties as assigned.
Preferred