Qualifications
We seek an experienced Lighting Showroom Manager, preferably with a book of business, responsible for managing the operation of the showroom to maximize results and the achievement while ensuring the team is engaged and fulfilling their duties to the required standard. You will recruit and lead the team, allocate tasks, coach performance, and build motivation. Foster a strong sense of teamwork. Have an entrepreneurial nature to lead retail operations of the showroom and interface with customers, contractors and designers, and architects. You will manage a small team of inside/outside sales representatives. Candidates with a book of business are preferred and dually compensated. Higher level education required. BA or BFA degree or MFA preferred
To be successful, you will have:
· Minimum of three (3+) or more years’ progressive experience as lighting supervisor, electrician, interior design, or similar professional in a retail environment with 2+ years managing people in store. MUST HAVE LIGHTTIGN EXPERIENCE.
· Passion to inspire, coach and lead a team with a high level of integrity and professionalism
· Flexibility to work a retail schedule including evenings, weekends, and holidays 5 days a week and main staff for consistent coverage
· Technical knowledge to install lighting fixtures and fans for showroom displays
· Provide exceptional customer service to walk-in and call-in customers, assisting them with their lighting needs
· Maintain a high standard of cleanliness and organization in the showroom
· Assist with create displays for new products and merchandise
· Collaborate with manufacturer representatives to schedule product training, lunch and learns etc
· Ensure sales budgets are met through competence, leadership and customer focus
· Must be able to comfortably negotiate stairs, ladders as required, and work in confined spaces.
· Work with designers and construction leads to manage and maximize impact of financial resources.
· Evaluate designs, create materials and labor estimates.
· Manage and be responsible for budgets and keep accurate records of spending for the department.
· Hire, train, and supervise staff : scheduling and coordinating staff, reps, and the preparation and installation of all lighting elements
· Maintain accurate inventories of all lighting equipment and track its use, recordkeeping, and incident reporting.
· Create and contribute to developing campaigns, showroom events, direct digital marketing, group discussion, meetings, post mortems, etc.
· Create and maintain client database for digital marketing and social media outreach
· Communicate information to owner and staff as appropriate.
· Lead staff meetings, create and manage a proactive sales and business development approach to target and convert new prospective customers
· Demonstrate and ensure customer service excellence to maximize customer retention
· Coordinate with internal teams to drive successful showroom product resets, build outs, and installations
· Coordinate activities to facilitate shipping and receiving in accordance with established procedures
· Contract appropriate external resources (cleaning crew, maintenance) to support showroom operations - order and maintain office and cleaning supplies
· Ensure showrooms are open and ready for business each day
· Proven ability to generate leads, develop business relationships, and effectively close deals in partnership with sales team
Physical Demands
While performing the essential functions of this job, the incumbent must be able to do the following: stand for extended periods; sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height. Must be able to visually inspect work. Manual dexterity to operate computer and other office equipment required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made.
Communication & Reporting:
· Routinely communicate store status including sales, returns, aging, personnel and request assistance as needed
· Prepare timely monthly reporting in accordance with company requirements
· Ensure accurate showroom inventory, sales reports and bank records
· Ability to handle confidential and sensitive information
Send resume AND cover letter to lightingstudio18@gmail.com with RESUME in subject line. Those with NO LIGHTING EXPERIENCE NEED NOT APPLY.
Job Type: Full-time
Pay: $70,000.00 - $125,000.00 per year
Shift:
Weekly day range:
Experience:
- Lighting sales: 2 years (Required)
Ability to Commute:
- Hawthorne, NJ 07506 (Required)
Work Location: In person