This is an IN-OFFICE position, Monday - Friday. NO REMOTE WORK is available. If you live more than a 30-minute drive to Rancho Cucamonga, CA, please do not apply.
Use your project management and marketing expertise to support the execution of integrated website design and marketing campaigns. In this client-facing project management role, you will provide accountability on digital agency projects for employees, vendors, and agency clients by following up on projects, managing expectations, coordinating and recording meeting minutes, and ensuring projects are completed within the timeline, scope, and budget allotted. If project delays or stoppages are anticipated, you will implement processes and prepare contingencies to complete the tasks, determine what or who is holding up projects, and ensure that clients’ goals and project scope requirements are met. You must be detail-oriented and task-focused to keep projects on time, budget, and scope and ensure all clients are happy.
Duties
- Coordinate and oversee digital projects and lead a cross-functional team involving internal staff, writers, marketers, designers, coding team, and external vendors.
- Use PMS system Wrike to create, maintain, and track progress for each project, including prioritization and delivery deadlines, and communicate any risks to the appropriate individuals.
- Conduct and manage project kickoff meetings, gathering the required information, and daily status and accountability meetings.
- Form strong working relationships with team members in all departments throughout the organization to complete projects on scope, schedule, and budget
- Develop and maintain solid client relationships including communication with clients, partners, and outside agencies regarding project details, budget, expectations, deliverables, and timelines.
- Present design concepts to clients and obtain feedback and translate that feedback for the project team.
- Possess strong digital project management skills and be well organized and able to multitask effectively in a fast-paced, deadline-driven environment.
- Communicate with the agency's production team and clients on project status, updates, etc.
- Assign tasks, goals, and timelines on new tasks or project requests to the appropriate resources based on digital expertise, timeline, and deliverables requested.
- Prepare meeting agendas before all client calls with all action items that were supposed to be completed and all notes from previous meetings ready to go prior to the meeting or recurring meeting before it happens. On average we meet with our clients weekly or bi-weekly.
- Manage projects: set up projects on internal systems, set client expectations, assign and set task priorities, establish a timeline, etc; ensure all projects are delivered on time or before deadlines and produce great projects and happy clients.
- Keep detailed records regarding project status and client communications to effectively manage all projects and be in communication with management, team members, and clients between meetings.
- Ability to work as a technical lead that provides a level of effort, timelines, expectation levels, etc.
- Review Google Analytics to gain awareness of asset performance.
- Analyze and create reports to track progress, issues, bottlenecks, insufficiencies, etc.
- Continually look for ways to improve processes and use of available design and marketing projects.
- Use business acumen and knowledge of website design, marketing processes, and best practices to ensure high-quality output.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details.
Required Skills/Qualifications
- 3+ years of digital project management experience
- Fluent in English
- Bachelor’s degree
- Strong written and oral communication skills
- Experience working collaboratively with creative and technical teams (designers creating websites, digital media, publications, environmental graphics, video, etc.)
- Excellent leadership, communication, and teamwork skills with a demonstrated ability to work independently, communicate efficiently, and set priorities and expectations
- Experience supporting complex integrated marketing campaigns
- Superior attention to detail, results-oriented, and demonstrated track record of proactively establishing and following through on commitments
- Excellent interpersonal skills including communication, diplomacy, negotiating, reasoning, problem-solving, and influence
- Eager to grow and learn about the industry and be ready to be tenacious in dominating the digital marketing agency space, digital strategy, and consulting services arena.
- Desire to grow from within the company and be tenacious and take leadership in the role.
Recommended Skills/Qualifications
- Experience using project management/workflow tools such as Wrike
- Fluent in Spanish
The Company
Since 1999, Plastic Surgery Studios has been a leader in aesthetic marketing, almost exclusively for plastic surgeons, cosmetic surgeons, dermatologists, cosmetic dentists, and medical professionals worldwide. Our family-owned and operated company is a culture as much as it is a company, with shared values and work ethic. We exhibit a lively and exciting company culture that celebrates birthdays and holidays with fun activities. We offer flexible hours, and we appreciate and reward hard work. We value continuing education and strive to keep our employees up to date on the latest developments in the industry. We encourage you to visit our website https://www.plasticsurgerystudios.com.
More information will be provided if you make it to the interview phase.
Applicants must be authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Compensation package:
- Bonus opportunities
- Hourly pay
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Rancho Cucamonga, CA 91730: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Digital Marketing Project Management: 3 years (Required)
Work Location: In person