JOverview:
We are seeking a highly motivated and customer-focused individual to join our team as a Store Manager / Service Advisor. In this role, you will be responsible for providing exceptional customer service and acting as a liaison between our customers and our automotive service department. If you have a passion for people and problem solving, we encourage you to apply.
Duties:
- Build relationships with our neighbors that create trusting customer for life
- Listen to customers' concerns and accurately document their vehicle issues
- Recommend appropriate automotive repair and maintenance services based on customers' needs
- Provide detailed explanations of recommended services, including cost estimates and timelines
- Schedule appointments for customers and ensure timely completion of services
- Communicate with the automotive technicians to ensure accurate diagnosis and repair of vehicles
- Keep customers informed about the status of their vehicles throughout the service process
- Follow up with customers after service completion to ensure satisfaction
Qualifications:
- Previous experience as an automotive service advisor is required
- Strong communication skills, both verbal and written
- Knowledge of automotive repair and maintenance procedures
- Ability to effectively transmit technical information to customers in a clear and understandable manner
- Excellent organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Strong people management and teamwork skills
Joining our team offers numerous benefits, including competitive pay and benefits, opportunities for career advancement, and a supportive work environment. If you are passionate about providing exceptional customer service in the automotive industry, we would love to hear from you.
Job Type: Full-time
Pay: $66,697.00 - $94,331.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
People with a criminal record are encouraged to apply
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Phoenix, AZ 85032 (Required)
Ability to Relocate:
- Phoenix, AZ 85032: Relocate before starting work (Required)
Work Location: In person