QUALIFICATIONS
- High school diploma or GED required.
- Strong computer skills, including Microsoft Office and Adobe Suites.
- Outstanding phone skills.
- Prompt, reliable, and responsible.
- Able to lift 50+ pounds.
- Willing and able to work 20 to 30 hours per week.
- Willing and able to work a very flexible schedule that may span Monday through Saturday.
- Ability to use tact and diplomacy to maintain customers relationship in person and over the phone.
- Excellent verbal and written communication skills.
- Must have own reliable transportation.
Duties and Responsibilities
- Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations.
- Deliver exceptional customer service through customer engagement and quality product delivery.
- Identify customer needs and offer additional services which could benefit them.
- Receive, sort and place mail in mailboxes accurately.
- Record all sales transactions completely and accurately in Point of Sale system.
- Pack contents for shipping using established procedures and products.
- Receive and prepare documents for printing.
- Receive and process packages for shipping, including lifting and weighing packages, accessing shipment manifesting software, and generating labels. May require retrieving packages from customer's vehicle when requested.
- Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate office machines located in retail area.
- General housekeeping duties.
BENEFITS
Work Setting
Office/Commercial/Warehouse environment- loud; proximity to moving mechanical parts; and exposure to odors and/or fumes.
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 15 – 30 per week
Benefits:
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person