Job Type: Contract/Full time
Workplace: Dallas/NYC - Hybrid
Responsibilities
- Lead maintenance and operation of open-system environments.
ü Manage inquiry statuses and report to management.
ü Troubleshoot issues.
ü Investigate impacts during system modifications.
ü Develop and execute test cases based on business scenarios.
- Proactively resolve issues by closely collaborating with user departments and IT teams.
- Assess impact areas effectively during modifications of existing systems based on high technical proficiency.
Required skills and experience
Must have:
- Proven experience and achievements in leading development and maintenance on Salesforce.
- Strong communication skills with stakeholders.
- IT knowledge for troubleshooting on Windows OS (authentication, network, etc.).
- Native/Business English proficiency.
Nice to have:
- Experience with development and operations in Salesforce Financial Service Cloud.
- Intermediate proficiency in Japanese.
Job Types: Full-time, Contract
Benefits:
- Dental insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Are you willing to travel to our office 2-3 times/week?
- What is your expected salary/hour rate?
- What is your residential status in the US? (US Citizen, Green card, H1b, H4, OPT, etc.)
Experience:
- Salesforce: 3 years (Preferred)
Work Location: Hybrid remote in Irving, TX 75063