Join our established ENT practice and become a valued member of our team as the ‘face’ of our company to ensure patients receive a heartwarming welcome. You will coordinate all front desk activities, including patient check-in, patient check-out, appointment scheduling and phone interactions. Our ideal candidate will have a customer/patient focused service approach.
Responsibilities
- Answer phones and schedule appointments
- Ensure timely and accurate customer service
- Ensure proper mail distribution
- Keep updated records
- Ensure the company’s policies and security requirements are met
- Flexibility to travel between two offices
Skills
- Proven work experience as a front desk coordinator
- Thorough knowledge of customer service
- Proficiency in English (oral and written)
- Solid knowledge of MS Office, particularly Excel and Word, eCW experience a plus
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- Hands-on experience with office machines (e.g. fax machines and printers)
- High School diploma; additional certification is a plus
Typical Physical Demands:
Work may require sitting for long periods of time, and also stooping, bending, and stretching for files and supplies. An employee occasionally is asked to lift files or paper weighing up to 30 pounds. The position requires manual dexterity sufficient to operate a keyboard, computer, telephone, calculator, copier, and such other office equipment as necessary. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. The position also requires viewing computer screens and typing for long periods of time, and working in an environment which can be very stressful
Work Remotely
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Must be vaccinated against Covid-19.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Ability to Relocate:
- Park Ridge, IL 60068: Relocate before starting work (Required)
Work Location: In person