Position Overview: Inside Sales & Marketing Representative (SMR)
Penco Electric & Generators is the fastest growing electrical services contractor and Generac generator dealer in the Chicagoland area. We are seeking to immediately hire an Inside Sales & Marketing Representative (“SMR”) to join Penco. This is a great role for someone with a strong work ethic who is an effective communicator, self-starter with attention to detail, and multi-tasker who enjoys a fast-paced and positive work environment and interacting with prospective customers and co-workers.
About Penco Electric & Generators
Penco has been proudly serving residential and commercial customers since 2005. Our team prides itself on stellar customer service and attention to detail from the first phone call to completion of each job.
● Chicagoland's Premier Generac Dealer
● Full service residential & commercial electrical services
● Proven track record (3,000+ Generac generator installations)
● Over 25,000 generator maintenance & repair service calls
● Over 10,000 electrical service calls
● Stellar reputation (4.9 Stars Google Rating)
● Fully licensed, bonded & insured
Job Description Summary:
The SMR plays a vital role to help generate leads and advance leads and opportunities through the sales process stages. Responsibilities include coordinating marketing efforts; following up with prospective customers; monitoring our customer relationship management (CRM) system; and coordinating with our sales advisors, external marketing agency, and internal operations teams. This role will involve utilizing various systems and databases. Multi-tasking, effective communication, and collaborative teamwork are critical keys to success.
Job Responsibilities:
● Monitor and manage CRM
● Support sales advisors across sales process, including project estimates
● Outreach and communication with prospective customers to advance sales process
● Coordinate and monitor email marketing campaigns
● Collaborate with digital advertising campaign resources
● Update customers on project status and requirements
● Assist in the creation of new marketing material
● Assist with various special projects related to sales and marketing
● Assist in the analysis and preparation of performance reporting
Qualifications and Skils
● 2+ years of experience in a sales, marketing, or related function
● Experience in home services business preferred (Electrical, HVAC, Plumbing, etc.)
● Strong communication and interpersonal skills
● Proficiency using MS Office and Google Suite applications
● Experience with MailChimp, Service Titan, Hoovers is a plus
● Experience in utilizing a CRM system
● Excellent time-management skills and the ability to prioritize work
● Attention to detail and strong problem-solving skills
● Must possess great energy and eagerness
● Ability to consistently present high professionalism with prospective customers
● Excellent written, verbal and interpersonal communication skills
● Strong organizational skills with the ability to multitask
● Graphic design skills a plus
Looking forward to hearing from you, as we expand in 2024!
Job Type: Full-time
Pay Range: $40,000 - $52,000 (eligible for performance-based bonus)
Benefits:
● Health insurance
● Paid time off
● 401k
Schedule:
● Monday through Friday (some weekends may be necessary for event promotions)
Supplemental pay types: Eligible for performance-based bonus
Education: College degree preferred (minimum requirement: high school degree and a willingness to learn)
Work Location: Onsite
Job Type: Full-time
Pay: $40,000.00 - $52,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Experience level:
Shift:
Supplemental pay types:
Weekly day range:
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- construction industry: 1 year (Preferred)
- Marketing: 2 years (Required)
- Sales: 2 years (Required)
Work Location: In person