Job Title: General Manager - Building Services Contractor
Location: Portland, OR
Company: Township Building Services
About Us: Township is a leading provider of comprehensive building services, specializing in facilities management, maintenance, and janitorial services. We are dedicated to delivering exceptional service and innovative solutions to our clients. We are seeking a dynamic and experienced General Manager to lead our operations and drive our business forward.
Position Overview: The General Manager will oversee the daily operations, strategic planning, and overall management of our building services division. The ideal candidate will have a strong background in facilities management, excellent leadership skills, and a proven track record of driving growth and operational efficiency.
Key Responsibilities:
- Leadership and Management:
- Provide strong leadership to the building services team, fostering a positive and productive work environment.
- Oversee recruitment, training, and development of staff to ensure a high-performing team.
- Develop and implement operational policies and procedures to enhance efficiency and service quality.
- Operational Oversight:
- Manage day-to-day operations, ensuring all services are delivered on time and to the highest standards.
- Monitor and evaluate the performance of the building services team, addressing any issues promptly.
- Ensure compliance with all health and safety regulations and company policies.
- Client Relations:
- Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
- Handle client inquiries and complaints professionally and efficiently, aiming to resolve issues promptly.
- Conduct regular site visits to assess service quality and client satisfaction.
- Financial Management:
- Develop and manage the division’s budget, ensuring financial targets are met.
- Monitor financial performance, identifying areas for cost reduction and revenue enhancement.
- Prepare and present financial reports to senior management.
- Business Development:
- Identify new business opportunities and develop strategies to expand our client base.
- Lead contract negotiations and secure new contracts to drive growth.
- Stay updated on industry trends and competitor activities to maintain a competitive edge.
Qualifications:
- Bachelor’s degree in Business Administration, Facilities Management, or a related field. MBA is a plus.
- Minimum of 7 years of experience in facilities management, with at least 3 years in a leadership role.
- Strong understanding of building services, maintenance, and janitorial operations.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to manage budgets, financial performance, and drive business growth.
- Strong problem-solving skills and ability to handle multiple tasks simultaneously.
- Proficiency in MS Office and familiarity with facilities management software.
What We Offer:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package, including health, dental, and vision insurance
- 401(k) retirement plan with company match
- Opportunities for professional development and career advancement
- A collaborative and supportive work environment
How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience
Township is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
Job Type: Full-time
Pay: $100,000.00 - $125,000.00 per year
Schedule:
Education:
Experience:
- Negotiation: 3 years (Required)
- supervisory: 5 years (Required)
- Customer relationship management: 5 years (Required)
- Customer acquisition: 5 years (Required)
Ability to Commute:
- Beaverton, OR 97008 (Required)
Ability to Relocate:
- Beaverton, OR 97008: Relocate before starting work (Required)
Work Location: In person