Responsibilities include answering the phones, scheduling and confirming appointments as well as locating and authorizing insurance benefits. We are seeking an energetic candidate capable of multi-tasking and providing excellent customer service to all of our patients. 1-3 years experience is required.
We are a multi-location private practice specializing in superior optometric patient care. We offer a positive and team-motivated environment, as well as a competitive compensation package, with benefits including: health insurance reimbursement, vision coverage, life insurance, scrubs provided, friends and family discounts, paid training, paid holidays, paid time off, and 401(k).
Responsibilities and Duties
- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues to the proper person
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Sorting and posting incoming mail
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records, balancing the cash drawer and collecting patient charges
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Healthcare setting:
Schedule:
Application Question(s):
- This position requires working in both our Waynesville and our Wilmington offices. Are you able and willing to work in both offices?
Work Location: In person