MAINTENANCE TECHNICIAN JOB DESCRIPTION
The Maintenance Technician is responsible for all activities related to maintenance and customer service, 24-hour emergency maintenance on-call program, preventative maintenance, apartment turnover maintenance, curb appeal, in accordance with the company’s and the community’s established policies and procedures. The Maintenance Technician will provide the highest quality possible in resident customer service while maintaining professionalism at all times. The Maintenance Technician must represent the company in all aspects of their work and assist the property management staff by consistently communicating effectively and professionally with residents.
Reports to: Maintenance Supervisor, Property Manager and Director of Multi Family Ops, & Construction Manager.
Wage Status: Hourly (Non-exempt, eligible for over time)
Maintenance Tech Responsibilities
The Maintenance Technician is responsible for ensuring that the physical aspects of the community meet the company’s established standards for safety, appearance, and operation within the budgeted financial goals. Responsibilities include, but are not limited to, managing the inventory of “ready” apartments to support the community’s marketing and leasing efforts, scheduling contractors or assisting in completing the turn process, and inspecting ready apartments for move-in quality, and any other responsibilities that may be required from time to tome as requested by the Property Manager, Maintenance Supervisor and or the Senior Management Team for Dominion Realty Partners. The Maintenance Technician is also responsible for complying with the company’s and the community’s operating and safety policies and procedures and adhering to federal, state, and local laws pertaining to the operation of the community. This position is also responsible for complying with all state federal and/or local laws relating to Fair Housing. On-going training will be required to ensure the constant positive growth of the team, the community and Dominion Realty Partners as a whole.
Qualifications
- Must be organized, have a mechanical background, have HVAC as required by city and state regulations.
- Emergency Maintenance On-Call 24/7, as required per site schedule.
- A strong background in apartment maintenance and customer service.
- High School diploma required.
- Computer literacy in MS Word, email, and Excel required.
Duties
- Responsible for performing their work safely and reporting to the PM any observed safety and security problems.
- On call and respond to calls from the security monitoring firm, answering services and DRP.
- Maintain accurate lists, security and stocking levels of building tools and consumable supplies.
- Operation, repair, and preventative maintenance on all electrical and HVAC equipment of the building, including the lobby and parking lot lights.
- Maintain mechanical, electrical and pump rooms.
- Operation, repair, and preventative maintenance of the Fire Alarm, Fire Sprinkler and emergency systems.
- Installation and repair of locksets and related issues.
- Perform inspections of fire extinguishers, sprinkler systems, etc. as required.
- Snow removal from sidewalks, curbs and loading dock areas using powered and manual equipment.
- Any reasonable assignment or request related to the building operation as directed by Supervisors.
- Ability to read, write, speak, and understand English fluently.
- Strong communication and interpersonal skills.
- Must be customer service oriented.
- Ability to meet or exceed the company’s attendance and punctuality standards.
- Ability to evaluate objectively, fairly, and consistently.
- Ability to use common tools.
- Ability to understand and follow directions as given.
- Ability to work with minimal supervision.
- Use miscellaneous office equipment (e.g., calculators, scanner, copiers, etc.).
Physical and Medical Requirements
Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.
- Color vision
- Hearing
- Ability to push minimum 100 pounds (power cleaning appliances); ability to lift minimum 50 pounds (trash and supplies).
- Ability to climb ladder and step ladder.
- Bending at the waist, sitting, kneeling, laying horizontally, climbing, walking, etc., as job may require.
Values
In order to achieve success, the team must embrace certain principles and values.
- Honesty
- Integrity
- Competence
- Tenacity & Enthusiasm
- Creativity
- Professionalism
- Drive
Safety Responsibilities:
- Learn and ensure compliance with all company, local, state, and federal safety rules.
- Ensures that unsafe conditions are corrected in a timely manner.
Additional Requirements
Attendance is an imperative job function. This job may require weekend and after-hours duties to fulfill this position.
Employees must fulfill the performance standards of this position and comply with policies, rules, and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees.
Job Type: Full-time
Pay: $19.75 - $20.50 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Ability to commute/relocate:
- Richmond, VA 23219: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Maintenance: 3 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Richmond, VA 23219: Relocate before starting work (Required)
Work Location: In person