Company Description:
Universal Toyota is a large volume Auto Dealership & Auto Service Provider located on the Northeast side of San Antonio.
Job Description:
Service Business Development Agent
Due to an abundance of customer traffic, Universal Toyota is looking to hire full-time business development agents to help manage our opportunities. Candidates will receive a mix of both inbound and outbound calls, with inbound being majority of phone traffic. Candidates will be responsible for both online and over the phone with the emphasis of appointment setting. Responsibilities include appointment setting and customer service. Excellent opportunities for advancement, growth and professional development.
Position Responsibilities:
- Ask customers qualifying questions to uncover needs and direct calls appropriately
- Ensures that service consultants receive messages promptly
- Make service appointments; route appointment information to the appropriate service consultant
- Provide reporting to dealership management
- Place outbound calls on a daily basis
- Meet department objectives on a monthly and daily basis
Qualifications and Education Requirements
*Minimum 1 year inbound and outbound call center experience
*Preferred experience in the Automotive industry
*Strong understanding of performance-based initiatives
*Proficient in MS Word, MS Excel and have a solid background in all MS Office products.
*Must be self-motivated and detail oriented
*Must have strong verbal and written communication skills
*Ability to learn new software programs and systems quickly
*High School Diploma or GED is required
Pay structure will be hourly plus bonuses. Benefits include medical/dental, 401K, and Christmas Bonus plans. Successful candidates will also have opportunity for advancement.
Job Type: Full-time
call center- non remote; business development
Job Type: Full-time
Pay: $3,000.00 per month
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Education:
- High school or equivalent (Preferred)
Experience:
- Multi-line phone systems: 1 year (Preferred)
- Sales Experience: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person