Position Summary: The New York City Public Schools (NYCPS) is the largest school system in the nation, with nearly 1 million students and approximately 75,000+ teachers in over 1,800 schools. The Office of Pupil Transportation (OPT) plans to redesign the way it manages and delivers school transportation services to public, charter, non-public, and early childhood programs and families. The redesign centers around a partnership with Via Mobility, which provides for a modern, state-of-the-art suite of transportation management technologies, including:
- Real-time bus tracking and student boarding information, implemented through an inexpensive, GPS-enabled tablet running the “Bus Driver App” (a customized version of the Via Driver App), which provides drivers with turn-by-turn navigation and digitally records student boarding and alighting.
- Real-time, sophisticated notification system connecting all stakeholders (parents/caregivers and students via app and/or text, and NYCPS and school administrators through a dedicated web-based console). The system would provide automated updates on real-time bus location, student boarding and alighting, route changes, vehicle delays, etc. It would also allow NYCPS administrators to initiate notifications and seamlessly communicate with drivers, parents/caregivers, and students.
- Automated and dynamic vehicle routing, optimized for traffic conditions and last-minute changes to advance and improve the student transportation experience.
With guidance from OPT leadership, the Student Transportation Data Manager plays a critical role in driving operational efficiency to ensure the success of the NYCPS’s Student Transportation Ridership Information and Data Enterprise System (STRIDES) initiative. The role conducts research and analysis on the NYCPS’s various transportation, student information, parent identity, location management, and vendor information systems; prepares reports to communicate areas of improved efficiency in data collection and reporting; creates and provides resources to support staff and partnership development; and works with colleagues, NYCPS program offices, and technical partners to develop and improve data collection and reporting processes. Additionally, the Student Transportation Data Manager may provide guidance to junior analysts on internal processes, including the fulfilment of data requests. Performs related work.
Reports to: Associate Director of Data Management, Data and Eligibility
Direct Reports: N/A
Key Relationships: Office of Data Management; Division of Instructional and Information Technology; Research and Policy Support Group.
Responsibilities
Data Management
- Analyze trends in data and make necessary recommendations to senior leadership.
- Utilize and continuously improve automated systems and tools to support data analysis and quality control.
- Direct the life cycle of data management functions, including end-to-end reconciliation of data quality and report generation, synthesizing multiple sources of data regarding student transportation to advise senior administrators, directors, and managers within OPT.
- Prepare and maintain other computer databases pertaining to student records, activities and demographic information.
- Oversee and manage assigned project and/or departments data, ensuring it meets predetermined contractual or policy requirements.
- Responsible for developing and implementing data management strategies, managing data quality and accuracy, overseeing data storage and retrieval, leading data analysis efforts, and ensuring data security and privacy.
- Provide technical support to OPT staff and administrators in the use of the data tracking systems.
- Support the design of and maintain data tools used to plan, execute and support assessment programs. tools will include forecasting models, completion reports, data extracts and other deliverables.
- Develop knowledge of various types and sources of vendor, school, and student data, as it pertains to transportation, to make data available and accessible for team members and other constituents.
- Partner with supervisors and team individuals to aid in forming action plan(s) to ensure team members meet goals and objectives.
- Utilize scientific and applied research methods in a collaborative environment to execute administrative studies designed to improve the administration of the Office of Pupil Transportation.
- Lead the organization’s data analysis efforts, working with other departments to identify data trends and patterns that support the organization’s objectives. This may include using data visualization tools, such as dashboards and charts, to help identify trends and insights.
- Utilize technology to monitor and audit performance metrics.
- Coordinate the activities of various external stakeholders and vendors supporting the initiative.
- Fields data-related questions and assists with customer-required process reviews.
Qualification Requirements:
Minimum
1. A master’s degree from an accredited college in education, guidance, educational administration and
supervision, or a related field; or
2. A baccalaureate degree from an accredited college and one (1) year of full-time satisfactory professional experience in educational program administration, career or occupational program administration, or as a state certified or licensed teacher; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization plus five (5) years of full-time, satisfactory professional experience in education administration in one or more of the areas listed in "2" above; or
4. A combination of education and/or experience which is equivalent to the requirements in "1," "2," and “3” above. However, all candidates must have at least an approved four-year high school diploma or its educational equivalent.
Preferred
- Ability to manipulate, organize and analyze large datasets; experience gathering, analyzing and interpreting data.
- Strong strategic thinking, analysis, and problem-solving skills. Ability to consider a large and complex problem, break it down into component parts, identify the key drivers/variables, and think through a solution.
- Proficiency in database applications, such as SQL or Access.
- Advanced proficiency with software for statistical analysis such as Python, R, Stata, Etc.
- Ability to clearly communicate and document technical work.
- Ability to clearly communicate data trends to different audiences.
- Ability to stay organized and manage multiple priorities.
- Ability to work effectively with diverse groups in a fast-paced, deadline-driven environment.
- Experience or working knowledge of the public sector.
- Thorough understanding of relational databases
- Advanced application development skills
- Advanced ability to do online research, read and understand trade and technical publications, and apply skills acquired through such research.
- Ability to follow written documentation.
- Ability to interact professionally with managers, developers, and subject matter experts.
- Ability to work independently with minimum supervision as well as work and be a part of a team.
- Excellent written and verbal communication and presentation skills.
- Experience working with confidential data or information.
Salary: $78,818 - $86,700
(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.)
Please include a resume and cover letter with your application.
NOTE: The filling of all positions is subject to budget availability and/or grant funding.
* New York City Residency is NOT Required *
We encourage all applicants from the New York City tri-state area to apply.