RECEPTIONIST
Receives families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.
JOB RESPONSIBILITIES
· Greets guests and visitors, helping when entering the building
· Notifies staff members when appointments arrive and escorts guests to appropriate room
· Answers routine questions associated with services, products, location directions, etc.
· Immediately notifies and involves management with customer service and security issues
· Receives deceased belongings from family and follows chain of custody procedures
· Answers, screens, and routes incoming calls to appropriate staff members
· Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed i.e. coffee.
· Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
· Receives incoming mail and packages
· Maintains organized and current electronic and paper files and records.
· May perform light typing, proofreading, data entry or printing
MINIMUM REQUIREMENTS
Education
· High School Diploma or equivalent
Experience
· Six months general office, receptionist, or administrative support experience preferred
· Proficient at operating telephones, fax, copier
Knowledge, Skills and Abilities
· Working knowledge of MS Office Suite
· Clear and professional speaking voice and tone
· Professional interpersonal skills to handle sensitive and confidential situations
· Position continually requires demonstrated poise, tact and diplomacy
· Ability to work schedule including Saturday and beyond standard business hours
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- San Bernardino, CA 92404 (Required)
Work Location: In person