High school diploma or GED and a minimum of three years of experience assisting a high-level executive in a fast-paced environment or an equivalent combination of education and experience are required.
This position requires a person with a strong customer service focus, excellent written, verbal and time management skills. Accuracy and timeliness are critical for this position. A professional demeanor with the ability to interface with internal and external constituents with diplomacy and tact is essential. Very strong interpersonal skills and the ability to build and maintain professional relationships with stakeholders. Independent judgment is necessary to plan, prioritize and organize a diversified workload with attention to detail. Candidate must be flexible with the ability to adapt to last-minute changes. Candidate must demonstrate proactive approaches to problem-solving with strong decision-making capability.
The work requires fact-finding and compilation skills plus the ability to multi-task.
Excellent oral communication skills are required when presenting information and responding to questions from students, faculty, staff, and the general public in one-on-one or group situations. Incumbent must be able to write business correspondence and compose memos, letters, and e-mails.
To perform this job successfully, an individual must have advanced proficiency in using Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint). In addition to producing correspondence, memos, and e-mails, duties may involve assignments that require creating spreadsheets, PowerPoint presentations, use of Banner Financial Module, and Internet navigation.
Extended hours and availability by phone and email outside of typical business hours are occasionally required to cover presidential events.
Proficient in Microsoft Office (Word, Excel, PowerPoint). Must be internet savvy and have experience with /Microsoft Outlook and digital project management tools, such as Smartsheet.